- Yishun North Region (Singapore) Singapore
PYLON RESOURCES PTE. LTD. Hiring! Full Time QUALITY CONTROL MANAGER in North Region (Singapore), Earn up to SGD 12,500 - Ricebowl
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Job Description
Responsibilities
Roles & Responsibilities
Key Responsibilities
1. Quality Management System
Lead the development, implementation and continuous improvement of the Company's Quality Management System (QMS).
Establish and maintain quality policies, procedures, work instructions and quality standards.
Ensure effective control of quality documentation and records.
Lead internal and external quality audits and coordinate corrective actions.
Support the Company's ISO 9001 certification, surveillance and renewal activities.
Promote a strong quality culture across the organization.
2. Manufacturing & Process Quality
Lead quality assurance and quality control activities across manufacturing operations.
Establish appropriate inspection, testing and process-control requirements.
Monitor key quality indicators, including yield, defects, customer complaints, non-conformance and corrective-action performance.
Work with Engineering and Manufacturing teams to identify root causes and implement sustainable corrective and preventive actions.
Drive reduction of process variation, defects, rework and scrap.
Establish and monitor quality improvement targets and KPIs.
3. Customer Quality
Act as a key quality interface with customers on quality-related matters.
Manage customer complaints, quality investigations and corrective-action responses.
Lead customer-related quality reviews, audits and improvement activities.
Ensure timely and effective responses to customer quality requirements.
Support new product introduction and customer qualification activities from a quality perspective.
4. Supplier Quality
Establish supplier quality requirements and performance standards.
Work with Supply Chain and Engineering teams to monitor supplier quality performance.
Lead supplier corrective actions and improvement activities.
Support supplier qualification, evaluation and audit activities.
Monitor incoming material quality and supplier-related non-conformances.
5. Non-Conformance & Corrective Action
Establish an effective process for managing internal and external non-conformances.
Lead root-cause analysis using appropriate quality tools such as 8D, 5-Why, Fishbone and SPC.
Ensure corrective and preventive actions are implemented effectively and within agreed timelines.
Verify the effectiveness of corrective actions and prevent recurrence.
6. Quality Data & Continuous Improvement
Establish quality dashboards and management reporting.
Analyse quality trends and identify opportunities for improvement.
Lead continuous improvement projects using appropriate methodologies and quality tools.
Drive data-based decision making across manufacturing and supporting functions.
Report quality performance, risks and improvement plans to senior management.
7. Quality Audits & Compliance
Plan and conduct internal quality audits.
Coordinate customer, supplier and certification-body audits.
Ensure timely closure of audit findings and corrective actions.
Monitor applicable customer, industry and regulatory quality requirements.
Maintain appropriate quality records and compliance documentation.
8. Team Leadership
Lead, develop and mentor the Quality team.
Establish clear objectives, KPIs and performance expectations.
Develop team capability through training, coaching and knowledge sharing.
Ensure adequate quality resources and competencies to support business growth.
Promote cross-functional ownership of quality performance.
Requirements
Bachelor's degree in Quality Management, Engineering, Manufacturing, Science or a related discipline.
Minimum
8–12 years of relevant quality experience
, including management or leadership experience.
Proven experience in quality management within
semiconductor, precision engineering, advanced manufacturing or other high-technology manufacturing environments
.
Strong knowledge of ISO 9001 Quality Management Systems.
Experience in manufacturing process quality, customer quality and supplier quality management.
Strong knowledge of quality tools and methodologies, including 8D, FMEA, SPC, MSA, CAPA and root-cause analysis.
Experience in conducting and managing internal, customer and external audits.
Strong analytical, problem-solving and decision-making skills.
Good communication and stakeholder-management capabilities.
Demonstrated ability to lead cross-functional quality improvement initiatives.
Experience managing and developing a quality team.
Regional or multi-site quality experience will be advantageous.
Key Responsibilities
1. Quality Management System
Lead the development, implementation and continuous improvement of the Company's Quality Management System (QMS).
Establish and maintain quality policies, procedures, work instructions and quality standards.
Ensure effective control of quality documentation and records.
Lead internal and external quality audits and coordinate corrective actions.
Support the Company's ISO 9001 certification, surveillance and renewal activities.
Promote a strong quality culture across the organization.
2. Manufacturing & Process Quality
Lead quality assurance and quality control activities across manufacturing operations.
Establish appropriate inspection, testing and process-control requirements.
Monitor key quality indicators, including yield, defects, customer complaints, non-conformance and corrective-action performance.
Work with Engineering and Manufacturing teams to identify root causes and implement sustainable corrective and preventive actions.
Drive reduction of process variation, defects, rework and scrap.
Establish and monitor quality improvement targets and KPIs.
3. Customer Quality
Act as a key quality interface with customers on quality-related matters.
Manage customer complaints, quality investigations and corrective-action responses.
Lead customer-related quality reviews, audits and improvement activities.
Ensure timely and effective responses to customer quality requirements.
Support new product introduction and customer qualification activities from a quality perspective.
4. Supplier Quality
Establish supplier quality requirements and performance standards.
Work with Supply Chain and Engineering teams to monitor supplier quality performance.
Lead supplier corrective actions and improvement activities.
Support supplier qualification, evaluation and audit activities.
Monitor incoming material quality and supplier-related non-conformances.
5. Non-Conformance & Corrective Action
Establish an effective process for managing internal and external non-conformances.
Lead root-cause analysis using appropriate quality tools such as 8D, 5-Why, Fishbone and SPC.
Ensure corrective and preventive actions are implemented effectively and within agreed timelines.
Verify the effectiveness of corrective actions and prevent recurrence.
6. Quality Data & Continuous Improvement
Establish quality dashboards and management reporting.
Analyse quality trends and identify opportunities for improvement.
Lead continuous improvement projects using appropriate methodologies and quality tools.
Drive data-based decision making across manufacturing and supporting functions.
Report quality performance, risks and improvement plans to senior management.
7. Quality Audits & Compliance
Plan and conduct internal quality audits.
Coordinate customer, supplier and certification-body audits.
Ensure timely closure of audit findings and corrective actions.
Monitor applicable customer, industry and regulatory quality requirements.
Maintain appropriate quality records and compliance documentation.
8. Team Leadership
Lead, develop and mentor the Quality team.
Establish clear objectives, KPIs and performance expectations.
Develop team capability through training, coaching and knowledge sharing.
Ensure adequate quality resources and competencies to support business growth.
Promote cross-functional ownership of quality performance.
Requirements
Bachelor's degree in Quality Management, Engineering, Manufacturing, Science or a related discipline.
Minimum
8–12 years of relevant quality experience
, including management or leadership experience.
Proven experience in quality management within
semiconductor, precision engineering, advanced manufacturing or other high-technology manufacturing environments
.
Strong knowledge of ISO 9001 Quality Management Systems.
Experience in manufacturing process quality, customer quality and supplier quality management.
Strong knowledge of quality tools and methodologies, including 8D, FMEA, SPC, MSA, CAPA and root-cause analysis.
Experience in conducting and managing internal, customer and external audits.
Strong analytical, problem-solving and decision-making skills.
Good communication and stakeholder-management capabilities.
Demonstrated ability to lead cross-functional quality improvement initiatives.
Experience managing and developing a quality team.
Regional or multi-site quality experience will be advantageous.
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