- 台北市, 台灣 台灣
JLL Hiring! Full Time Receptionist cum Mailer in 台北市, 台灣 - Ricebowl
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JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves: As a Receptionist cum Mailer at JLL, you'll be the welcoming face of our organization while ensuring seamless communication flow across our operations. This dual-function role combines front-desk hospitality with critical mail and courier coordination, making you an essential part of our daily operations. You'll manage visitor experiences, handle incoming communications, and oversee the distribution of mail and packages with precision and care. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role offers you the foundation to develop professional skills in customer service, logistics coordination, and administrative excellence. Working in our collaborative environment, you'll interact with colleagues across departments, vendors, and clients, contributing to the efficient operation that supports our larger mission of shaping a brighter way for everyone we serve.
What your day-to-day will look like: Greet visitors warmly, verify appointments, issue visitor badges, and notify employees of guest arrivals while maintaining a professional and welcoming reception area
Answer, screen, and direct incoming phone calls and emails promptly, ensuring callers receive accurate information or are connected to the appropriate department
Receive, sort, log, and distribute incoming mail, packages, and courier deliveries to designated recipients across the office in a timely manner
Coordinate outbound mail and courier services, including preparing packages for dispatch, scheduling pickups, and maintaining accurate records of all shipments
Maintain reception and mailroom areas in an organized, secure, and presentable condition that reflects JLL's professional standards
Manage visitor logs, meeting room bookings, and access control systems to support building security protocols
Handle administrative tasks such as photocopying, scanning, filing, and maintaining office supplies inventory for reception and mailroom functions
Respond to employee inquiries regarding mail, packages, and courier services with professionalism and efficiency
Collaborate with building management, security personnel, and vendors to ensure smooth operations and resolve any issues that arise
Required qualifications: High school diploma or equivalent certification
Minimum 1-2 years of experience in reception, front desk, customer service, or mailroom operations
Strong interpersonal and communication skills with the ability to interact professionally with diverse audiences
Proven organizational abilities and attention to detail in handling multiple tasks simultaneously
Proficiency with basic computer applications including email, spreadsheets, and office management software
Reliable, punctual, and able to maintain confidentiality when handling sensitive information
Physical ability to lift and move packages weighing up to 25 pounds regularly
Preferred qualifications: Experience working in a corporate office environment or commercial real estate setting
Familiarity with courier management systems, visitor management platforms, or building access control software
Basic understanding of mailing procedures, shipping logistics, and packaging requirements
Customer service training or certification demonstrating commitment to professional excellence
Ability to remain calm and solution-oriented during high-volume periods or unexpected situations
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves: As a Receptionist cum Mailer at JLL, you'll be the welcoming face of our organization while ensuring seamless communication flow across our operations. This dual-function role combines front-desk hospitality with critical mail and courier coordination, making you an essential part of our daily operations. You'll manage visitor experiences, handle incoming communications, and oversee the distribution of mail and packages with precision and care. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role offers you the foundation to develop professional skills in customer service, logistics coordination, and administrative excellence. Working in our collaborative environment, you'll interact with colleagues across departments, vendors, and clients, contributing to the efficient operation that supports our larger mission of shaping a brighter way for everyone we serve.
What your day-to-day will look like: Greet visitors warmly, verify appointments, issue visitor badges, and notify employees of guest arrivals while maintaining a professional and welcoming reception area
Answer, screen, and direct incoming phone calls and emails promptly, ensuring callers receive accurate information or are connected to the appropriate department
Receive, sort, log, and distribute incoming mail, packages, and courier deliveries to designated recipients across the office in a timely manner
Coordinate outbound mail and courier services, including preparing packages for dispatch, scheduling pickups, and maintaining accurate records of all shipments
Maintain reception and mailroom areas in an organized, secure, and presentable condition that reflects JLL's professional standards
Manage visitor logs, meeting room bookings, and access control systems to support building security protocols
Handle administrative tasks such as photocopying, scanning, filing, and maintaining office supplies inventory for reception and mailroom functions
Respond to employee inquiries regarding mail, packages, and courier services with professionalism and efficiency
Collaborate with building management, security personnel, and vendors to ensure smooth operations and resolve any issues that arise
Required qualifications: High school diploma or equivalent certification
Minimum 1-2 years of experience in reception, front desk, customer service, or mailroom operations
Strong interpersonal and communication skills with the ability to interact professionally with diverse audiences
Proven organizational abilities and attention to detail in handling multiple tasks simultaneously
Proficiency with basic computer applications including email, spreadsheets, and office management software
Reliable, punctual, and able to maintain confidentiality when handling sensitive information
Physical ability to lift and move packages weighing up to 25 pounds regularly
Preferred qualifications: Experience working in a corporate office environment or commercial real estate setting
Familiarity with courier management systems, visitor management platforms, or building access control software
Basic understanding of mailing procedures, shipping logistics, and packaging requirements
Customer service training or certification demonstrating commitment to professional excellence
Ability to remain calm and solution-oriented during high-volume periods or unexpected situations
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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