Federal Auto Holdings Berhad Hiring! Full Time Service Manager (Jaecoo KL) in Federal Territory - Ricebowl

Are you passionate about the automotive industry and looking to advance your career with a growing automotive brand? We are looking for a dedicated and dynamic Service Manager to join our Jaecoo team in Kuala Lumpur. In this role, you will oversee workshop operations, support business growth and profitability, and ensure a high standard of customer satisfaction. If you are ready to take on a new challenge and play a key role in strengthening our aftersales operations, we want to hear from you!

Job Highlights

• Career Growth & Development Opportunities
• Hands-On Leadership & Operational Experience
• Dynamic & Supportive Work Environment

Key Responsibilities:

• Support the achievement of revenue and profit targets.
• Implement business strategies to meet targets and reduce costs.
• Execute marketing and promotional strategies to drive aftersales revenue.
• Ensure timely collection of receivables to maintain healthy cash flow.
• Manage and reduce overall costs to maintain profitability.
• Enforce compliance with aftersales policies and processes.
• Maintain a safe and healthy working environment.
• Build and maintain strong relationships with the Principal and suppliers.
• Effectively manage workshop operations and resources.
• Oversee parts purchase, inventory management, and disposal of aging parts.
• Manage procurement of workshop equipment and tools within budget.
• Ensure high customer satisfaction ratings and resolve customer feedback.

Requirements:

• Applicants based in Kuala Lumpur are preferred.
• Proven experience in aftersales or similar role in the automotive industry.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to develop and execute strategies to achieve business goals.
• Strong analytical and problem-solving abilities.
• Knowledge of health and safety regulations.