- Hong Kong Hong Kong
Moleskine Asia Limited Hiring! Full Time Operations Supervisor, APAC in Hong Kong - Ricebowl
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Job Description
Responsibilities
About the role
Lead customer service level performance and operational efficiency for the designated network. This role involves managing logistics operations including warehousing and transportation, ensuring proper inventory procedures, and delivering productivity targets within the market budget. You will be responsible for efficient scheduling and routing to and from plants and customers to achieve lowest total costs and on-time in-full (OTIF) delivery.
Key responsibilities
Lead customer service level performance and operational efficiency for the designated network
Ensure proper inventory procedures are being followed and prioritize orders to meet customer requirements
Manage the Logistic Operation (warehousing and transportation) delivering Productivity Targets
Ensure efficient scheduling and routing to achieve lowest total costs and on-time in-full (OTIF) delivery
Initiate and implement process improvements and system enhancements (SAP, TMS) to improve operational efficiency
Develop, plan and execute new operational strategies across the Region
Prepare management reports, dashboards, and scenario analyses for key metrics including order fulfilment, inventory accuracy, and order completion
Serve as primary liaison with Sales, Supply, and Global Logistics staff on delivery of cost-effective customer service
Ensure compliance with logistics regulations and trade compliance requirements
Report directly to Senior Operations Manager, APAC
About you
2-4 years' experience in Supply Chain, Logistics or other Business-related disciplines
Bachelor's degree in business, supply chain, or related field
Proficiency in ERP systems (SAP, OMS) and advanced Microsoft Applications, including Excel
Detail-oriented with strong analytical skills and ability to work in a fast-paced environment
Strong interpersonal skills with desire to be a team member
Able to handle massive data analysis
Fluency in both written and spoken English and Mandarin
Good communication skills, detail-minded and able to work independently
Strong business acumen and problem solving skills
Experience in data analysis, reporting and dashboard creation
Full-time
Lead customer service level performance and operational efficiency for the designated network. This role involves managing logistics operations including warehousing and transportation, ensuring proper inventory procedures, and delivering productivity targets within the market budget. You will be responsible for efficient scheduling and routing to and from plants and customers to achieve lowest total costs and on-time in-full (OTIF) delivery.
Key responsibilities
Lead customer service level performance and operational efficiency for the designated network
Ensure proper inventory procedures are being followed and prioritize orders to meet customer requirements
Manage the Logistic Operation (warehousing and transportation) delivering Productivity Targets
Ensure efficient scheduling and routing to achieve lowest total costs and on-time in-full (OTIF) delivery
Initiate and implement process improvements and system enhancements (SAP, TMS) to improve operational efficiency
Develop, plan and execute new operational strategies across the Region
Prepare management reports, dashboards, and scenario analyses for key metrics including order fulfilment, inventory accuracy, and order completion
Serve as primary liaison with Sales, Supply, and Global Logistics staff on delivery of cost-effective customer service
Ensure compliance with logistics regulations and trade compliance requirements
Report directly to Senior Operations Manager, APAC
About you
2-4 years' experience in Supply Chain, Logistics or other Business-related disciplines
Bachelor's degree in business, supply chain, or related field
Proficiency in ERP systems (SAP, OMS) and advanced Microsoft Applications, including Excel
Detail-oriented with strong analytical skills and ability to work in a fast-paced environment
Strong interpersonal skills with desire to be a team member
Able to handle massive data analysis
Fluency in both written and spoken English and Mandarin
Good communication skills, detail-minded and able to work independently
Strong business acumen and problem solving skills
Experience in data analysis, reporting and dashboard creation
Full-time
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