- Outram Central Region (Singapore) Singapore
RICHFIELD MARINE AGENCIES (S) PTE LTD Hiring! Full Time Customer Service Executive in Central Region (Singapore), Earn up to SGD 3,200 - Ricebowl
Customer Service Executive
RICHFIELD MARINE AGENCIES (S) PTE LTD
Share
Save
Working Location
Job Description
Responsibilities
Job Summary
Handling of FCL export shipments by coordinating bookings and preparing shipping documentation. Communicate and coordinate effectively with customers, principals, and shipping agents to facilitate smooth shipment operations. Prepare and verify full sets of shipping documents, including Bills of Lading (B/L) and cargo manifests, to maintain accuracy and compliance with shipping regulations.
Responsibilities
Coordinate bookings and communicate with customers, principals, and shipping agents to ensure smooth handling of FCL export shipments
Prepare and verify full sets of shipping documents, including Bills of Lading and cargo manifests, to ensure accuracy and compliance with shipping regulations
Execute daily shipping operations and transactions accurately and timely to enhance operational efficiency
Identify and implement process improvements by collaborating with cross-functional teams to optimize shipping workflows
Use Microsoft Office applications (Word, Excel, Outlook) and relevant system software to support shipping operations and documentation management
Apply interpersonal and customer service skills to foster effective teamwork and maintain positive stakeholder relationships
Required competencies and certifications
Proficient in Microsoft Office applications (Word, Excel, Outlook) and relevant system software
Demonstrated teamwork ability with strong interpersonal and customer service skills
Preferred competencies and qualifications
Diploma or higher qualification in a relevant field
Relevant working experience in a shipping company or freight forwarding company
RICHFIELD MARINE AGENCIES (S) PTE LTD
Handling of FCL export shipments by coordinating bookings and preparing shipping documentation. Communicate and coordinate effectively with customers, principals, and shipping agents to facilitate smooth shipment operations. Prepare and verify full sets of shipping documents, including Bills of Lading (B/L) and cargo manifests, to maintain accuracy and compliance with shipping regulations.
Responsibilities
Coordinate bookings and communicate with customers, principals, and shipping agents to ensure smooth handling of FCL export shipments
Prepare and verify full sets of shipping documents, including Bills of Lading and cargo manifests, to ensure accuracy and compliance with shipping regulations
Execute daily shipping operations and transactions accurately and timely to enhance operational efficiency
Identify and implement process improvements by collaborating with cross-functional teams to optimize shipping workflows
Use Microsoft Office applications (Word, Excel, Outlook) and relevant system software to support shipping operations and documentation management
Apply interpersonal and customer service skills to foster effective teamwork and maintain positive stakeholder relationships
Required competencies and certifications
Proficient in Microsoft Office applications (Word, Excel, Outlook) and relevant system software
Demonstrated teamwork ability with strong interpersonal and customer service skills
Preferred competencies and qualifications
Diploma or higher qualification in a relevant field
Relevant working experience in a shipping company or freight forwarding company
RICHFIELD MARINE AGENCIES (S) PTE LTD
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More