Job Summary
You will work closely with the Operations Manager to provide administrative and clerical support that ensures smooth and efficient company operations. You will enforce company policies, manage office supplies, maintain accurate records, and support other teams with scheduling and data entry.
Responsibilities
Collaborate with the Operations Manager to deliver administrative and clerical assistance that supports effective company operations
Enforce company policies and procedures within the office to maintain compliance and order
Maintain and update administrative files to ensure data accuracy and accessibility
Greet clients, visitors, and guests professionally to provide excellent customer service
Receive, sort, and distribute daily mail, documents, packages, and courier deliveries promptly
Provide administrative support to other teams by maintaining calendars and scheduling meetings
Manage office supplies by monitoring inventory levels and ordering stationery as needed
Perform data entry tasks accurately and assist with monthly stocktaking activities
Complete ad-hoc duties assigned by the Operations Manager in a timely manner
Required competencies and certifications
Proficient in Microsoft Office applications to complete administrative tasks efficiently
Ability to communicate clearly and concisely in both written and verbal formats to support team collaboration and client interactions
Strong organizational skills to prioritize work, maintain attention to detail, and ensure high accuracy in all tasks
Problem-solving skills to work independently and resolve issues with minimal supervision
Ability to handle multiple tasks and meet deadlines in a fast-paced environment
Maintain discretion, integrity, and confidentiality when handling sensitive information
Demonstrate reliability, flexibility, and a positive, proactive attitude to support team goals
Build effective working relationships across all organizational levels, including senior leadership and staff
Preferred competencies and qualifications
Minimum 8-10 years of relevant work experience in administrative or operations support roles
Possess GCE ‘O’ Level or equivalent qualification