ITCAN PTE. LIMITED Hiring! Full Time IMMEDIATE HIRING- Remote Desktop Engineer in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl

* IT End user support , Able to resolve technical issue remotely within the given SLA

* Provides technical support via remote connection to large enterprise government agency users

* Resolves software installation and software upgrade issues via Software Center/CCMCache

* Resolves access, sign-in issues, and general usage of M365 Office account

* Generates logs and screenshots required to escalate to third-party vendors

* Troubleshoots basic network connection issues

* Proactively shares and collaborates with colleagues for knowledge-sharing