- 30 CECIL STREET Central Region (Singapore) Singapore
ITCAN PTE. LIMITED Hiring! Full Time #Hiring- Desktop Engineer in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl
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Job Description
Responsibilities
Job Description & Requirements
- Diagnosing and resolving technical issues with hardware or software systems
- Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues
- Identifying when system reconfiguration is needed and implementing it
- Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements
- Documenting technical support procedures and maintaining customer records
- Responding promptly to queries and providing information on the proper installation, maintenance and use of technical systems
- Performing complete on-site installations, including backing up client data, upgrading systems when needed, and installing new software or hardware.
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