Forest City Hotel Hiring! Full Time VIP Service Crew in Johor, Earn up to MYR 2,500 - Ricebowl

Duties and Responsibilities:

· Greet and welcome guests warmly, present menus, and take accurate food and beverage orders.

· Serve food and drinks efficiently and professionally, ensuring correct items and special requests.

· Maintain cleanliness of tables, chairs, and dining areas before, during, and after service.

· Set up and clear tables, including linens, utensils, glassware, and condiments.

· Assist in the preparation and setup of dining or banquet areas as required.

· Respond to guest requests, provide recommendations, and ensure customer satisfaction.

· Follow hygiene, grooming, and safety standards at all times.

· Collaborate with kitchen and bar teams to ensure smooth service flow.

· Handle billing and payments if assigned, following hotel cashiering procedures.

· Report any guest complaints or incidents to the supervisor immediately.

· Maintain knowledge of menu items, daily specials, and promotions.

· Assist with food preparation or packaging for take away when necessary.

· Process payments and operate POS systems accurately.

· Support team members and perform other duties as assigned by supervisors.

· Ad-hoc duties.

职责与工作内容：

· 热情迎接宾客，递上菜单，并准确记录餐饮订单。

· 高效、专业地提供餐点和饮品，确保餐品准确无误并符合特别要求。

· 在服务前、服务中和服务后保持餐桌、椅子和用餐区域的整洁。

· 负责餐桌的摆设与清理，包括桌布、餐具、玻璃杯和调味品等。

· 协助餐厅或宴会区的准备与布置工作（如有需要）。

· 回应宾客需求，提供用餐建议，并确保顾客满意度。

· 时刻遵守卫生、仪容及安全标准。

· 与厨房和吧台团队协作，确保服务流程顺畅。

· 如被指派，处理结账与收款工作，并遵循酒店的收银程序。

· 若有宾客投诉或突发事件，须立即向主管汇报。

· 熟悉菜单内容、每日特价及促销活动。

· 在需要时协助准备食物或打包外带餐点。

· 准确处理付款并操作销售系统（POS）。

· 支持团队成员，并执行主管指派的其他任务。

· 其他临时任务。

Pay: RM2,100.00 - RM2,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided

Work Location: In person