Sitics Logistics Hiring! Full Time JUNIOR ADMIN CUM CLIENT MANAGEMENT in Selangor - Ricebowl

About the role

We are looking for a proactive, organised and detail-oriented Junior Admin cum Client Management to support daily administrative, customer coordination and operational activities. The role is ideal for a candidate who is comfortable working with Excel, communicating with clients and internal teams, preparing reports and managing multiple tasks in a fast-paced logistics environment.

Key responsibilities

• Handle daily administrative tasks, documentation and data entry.

• Maintain accurate records, trackers, files and operational documents.

• Communicate with clients on delivery status, requests, updates and follow-ups.

• Coordinate with operations, drivers, warehouse teams and other internal departments.

• Prepare daily, weekly and monthly reports as required by management.

• Update Excel trackers and monitor operational information for accuracy.

• Assist in preparing quotations, service-related documents and client reports when required.

• Follow up on pending jobs, documents, PODs and outstanding operational matters.

• Escalate service issues, delays or client concerns to the relevant person promptly.

• Support management with administrative and operational tasks.

About you

• Minimum Diploma or equivalent qualification; fresh graduates are encouraged to apply.

• Good command of written and spoken English and Bahasa Malaysia.

• Good working knowledge of Microsoft Excel.

• Able to use basic Excel functions; knowledge of VLOOKUP, Pivot Tables and formulas is an advantage.

• Good communication and interpersonal skills.

• Strong organisational skills and attention to detail.

• Able to multitask and manage priorities.

• Positive attitude, willingness to learn and strong sense of responsibility.

• Able to work independently as well as in a team.

• Candidates with logistics, administration or customer service exposure will have an added advantage.

Benefits

• Monday – Friday working schedule.

• Supportive and team-oriented working environment.

• Exposure to logistics operations and client management.

• Opportunity to develop administrative, customer service and operational skills.

• Career growth and learning opportunities within a growing logistics company.