- Tiong Bahru Road Bukit Merah Central Region (Singapore) Singapore
PrimeStaff Management Services Pte Ltd Hiring! Full Time Junior IT Helpdesk Engineer (Entry Level) | OJT Provided in Central Region (Singapore), Earn up to SGD 2,600 - Ricebowl
Junior IT Helpdesk Engineer (Entry Level) | OJT Provided
PrimeStaff Management Services Pte Ltd
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Job Description
Responsibilities
Location: Bukit Merah
Working Schedule: 5 working days; off days may vary (Weekday/ Weekend)
Employment Type: 1-Year Renewable Contract
Training Provided | Entry Level Welcome!
Responsibilities:
Handle incoming service desk calls and respond to queries via phone, email, voicemail, and other channels.
Provide timely and professional IT support to users.
Troubleshoot and resolve hardware, software, and network-related issues.
Manage and track incidents including desktop/laptop issues, LAN/WAN connectivity, and voice-related requests.
Perform user account administration (activation, modification, termination).
Ensure service requests are handled according to service level standards.
Escalate complex issues to second-level support when required.
Requirements:
Minimum N Level with IT experience
Entry level with No Experience MIN Nitec certificate in IT is welcomed
Basic knowledge of Windows OS, Active Directory, Microsoft Outlook, and mobile device support
Off days may vary (weekday/weekend)
OJT provided
We regret to inform that only shortlisted candidates will be notified.
EAP: Sankari | R24120729
EA License No: 95C5411
Working Schedule: 5 working days; off days may vary (Weekday/ Weekend)
Employment Type: 1-Year Renewable Contract
Training Provided | Entry Level Welcome!
Responsibilities:
Handle incoming service desk calls and respond to queries via phone, email, voicemail, and other channels.
Provide timely and professional IT support to users.
Troubleshoot and resolve hardware, software, and network-related issues.
Manage and track incidents including desktop/laptop issues, LAN/WAN connectivity, and voice-related requests.
Perform user account administration (activation, modification, termination).
Ensure service requests are handled according to service level standards.
Escalate complex issues to second-level support when required.
Requirements:
Minimum N Level with IT experience
Entry level with No Experience MIN Nitec certificate in IT is welcomed
Basic knowledge of Windows OS, Active Directory, Microsoft Outlook, and mobile device support
Off days may vary (weekday/weekend)
OJT provided
We regret to inform that only shortlisted candidates will be notified.
EAP: Sankari | R24120729
EA License No: 95C5411
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