INDUSTRIAL QUALITY MANAGEMENT SDN BHD Hiring! Full Time Clerk - Logistic in Selangor, Earn up to MYR 2,500 - Ricebowl

Job description:

Job Title: Clerk– Logistic

Location: Shah Alam

Company: Industrial Quality Management Sdn Bhd

Employment Type: Full-time

Company Overview

At Industrial Quality Management Sdn Bhd, we are a trusted manufacturer of high-quality plastic and metal parts, serving predominantly the automotive industry. With our headquarters based in Shah Alam and branches in Bukit Beruntung, Tanjung Malim, and Gurun, we are proud to support Malaysia’s industrial sector with precision and reliability.

About the Role

We are looking for a dedicated and technically skilled Logistic Clerk. In this hands-on role, you will be need plays a vital operational support role in managing the end-to-end documentation, customer order processing, and administrative workflows within an automotive/OEM manufacturing supply chain.

If you're mechanically inclined, detail-oriented, and eager to grow within a dynamic manufacturing environment, we encourage you to apply.

Key Responsibilities

1. Customer Order Processing & Online Systems Management

• Monitor and record daily customer orders from manual systems (email) and customer online portals, including Ingress, Perodua (PM), PHN, Delphi, Isuzu, Autokeen, Zenig, Honda, Proton, and others.
• Print labels and Delivery Orders (DO) daily from the PROMISE online system (Perodua Global Manufacturing - PGM) and ESIM (Perodua Manufacturing) for stock issuance across all involved sections.
• Hand over processed customer orders to storehands before 10:00 AM daily (covering Proton, PPC, Perodua, Perodua Sales, Zenig, ZF, Hicom-Teck See, etc.).
• Notify customers verbally or in writing immediately if any customer order cannot be fulfilled.

2. Delivery Control & Operations

• Prepare and update Delivery Orders (DO) for dispatch according to customer Delivery Instructions (DI) and Purchase Orders (PO).
• Assist the store team in arranging daily customer delivery transport, including organizing Premium Freight when required.
• Ensure lorry drivers retrieve empty polyboxes/pallets from customer sites during delivery runs.
• Track, record, and summarize the movement of incoming and outgoing polyboxes/pallets.

3. On-Time Delivery Tracking & Document Reconciliation

• Update and monitor the 100% On-Time Delivery (OTD) status for all customer shipments after every dispatch (including Mix Customer orders).
• Ensure returned DO copies (including yellow copies for DDS P2 and all customers) are retrieved and updated post-delivery.
• Perform reconciliation directly with customers whenever document or quantity discrepancies occur.
• Prepare monthly delivery summaries for key accounts (PMSB, Honda, PGMSB, Proton TGM, Proton SA, etc.).

4. Finance & Billing Administration

• Execute the DO billing process to generate customer invoices.
• Update and submit all DOs alongside a weekly DO summary to the Accounts Department every week.
• Assist the Accounts Department with payment processing and following up on customer payment claims.
• Record monthly order volumes and prepare the Monthly Sales Forecast.

5. Documentation & Records Management

• Maintain up-to-date and organized filing for all logistics documentation:
• Delivery Instructions (DI) & Purchase Orders (PO) for all customers.
• DO copies (Invoice & Non-billing) and DDS DOs.
• Gate Pass copies for incoming/outgoing factory goods (White Copy).
• Delivery Stock Status reports and Logistics Skill Charts.
• Logistics Training Plans.

6. Store HR & Office Administration

• Track daily attendance, leave applications, and Medical Certificates (MCs) for all store personnel.
• Process monthly Overtime (OT) applications and claims for store staff and submit them to HR.
• Ensure effective office maintenance, keeping the logistics office clean, orderly, and presentable.

7. Quality & Compliance

• Comply with and support all operational methods defined under IATF 16949.
• Take proactive preventive steps to address any product, process, or Quality System (IQM) abnormalities.
• Execute additional tasks and instructions assigned by management.

Who are we looking for?

• SPM, STPM, or Diploma in Logistics, Supply Chain Management, Business Administration, or equivalent.
• At least 1–3 years of experience in logistics administration, store operations, or customer order desk (preferably within the automotive manufacturing sector).
• Team player with effective communication skills.
• Proactive, organized, and able to follow technical procedures accurately.

Why Join US?

• Be part of a technically driven, high-performance manufacturing team.
• Gain exposure to advanced equipment and real-time problem-solving.
• Receive annual performance-based salary increments
• Enjoy medical and dental benefits
• Work in a supportive environment with strong leadership
• Access career growth opportunities through training and mentorship
• Be part of a collaborative culture that values your input

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person