Job Title:Personal Shopper & Client Advisor – Luxury Bespoke Tailoring
Company Overview:Marlo Bespoke is a premier boutique tailoring house in Singapore, catering to high-net-worth individuals, executives, and luxury connoisseurs. We specialize in artisanal bespoke menswear, fine tailoring, and personalized image consulting. Grounded in timeless elegance, impeccable fit, and understated luxury, Marlo Bespoke delivers an intimate and highly tailored shopping experience to every client.
Job Summary:We are seeking an articulate, polished, and client-centric Personal Shopper & Client Advisor to join our luxury atelier team. In this role, you will act as a trusted personal stylist and brand ambassador, delivering high-touch, hyper-personalized styling services and building long-term relationships with our private clientele. You will manage personal wardrobe consultations, styling appointments, and bespoke fittings, ensuring an exceptional end-to-end luxury experience.
Key Responsibilities:
- Client Relationship & Portfolio Management: Build, cultivate, and retain a high-value private client portfolio through proactive outreach, personal styling appointments, and dedicated relationship management.
- Personalized Styling & Image Consulting: Conduct one-on-one styling consultations to understand client preferences, lifestyle needs, and personal aesthetics; provide expert guidance on bespoke suiting, luxury fabrics, wardrobing, and accessories.
- Bespoke Fitting & Atelier Coordination: Collaborate closely with master tailors and fitters to coordinate client measurements, fitting schedules, and garment adjustments, ensuring impeccable garment quality and client satisfaction.
- End-to-End Private Shopping Experience: Curate private shopping experiences both in-atelier and via private/out-of-office appointments, handling inquiries, wardrobe styling packages, and post-purchase follow-ups.
- Clienteling & VIP Loyalty: Utilize client Relationship Management (CRM) tools to track preferences, milestones, and purchasing history; conceptualize exclusive private viewings and client appreciation initiatives.
- Inventory & Visual Standards: Ensure the atelier maintains pristine luxury visual merchandising standards and coordinate raw material/fabric sample presentations seamlessly.
Key Requirements:
- Diploma or Bachelor’s Degree in Fashion, Hospitality, Luxury Retail, Communications, or a related field.
- Minimum 2–4 years of personal shopping, luxury clienteling, high-end retail, or VIP hospitality experience (experience in bespoke menswear, fine tailoring, or luxury goods is a strong advantage).
- Deep appreciation for craftsmanship, luxury fabrics, tailoring etiquette, and personal styling.
- Polished presentation with outstanding interpersonal, active listening, and communication skills.
- Proven track record in achieving sales targets while building genuine, long-term client relationships.
- Highly self-motivated, discreet, and adaptable with strong organizational abilities.
What We Offer:
- An elegant, high-touch luxury working environment.
- Attractive base salary with competitive commission structure.
- Direct involvement in high-end luxury clienteling and bespoke menswear craftsmanship.
Application Process:Interested applicants are invited to submit a detailed resume outlining relevant luxury retail/clienteling experience, notice period, and expected salary.
(Note: Only shortlisted candidates will be notified.)
Pay: $2,400.00 - $3,800.00 per month
Work Location: In person