- Petaling Jaya Selangor Malaysia
Working Location
Job Description
Responsibilities
JOB SUMMARY:
We are seeking a skilled and experienced Credit Control Executive in managing customer payments by tracking, collecting, and ensuring timely payments. Key duties include monitoring outstanding accounts, sending reminders, and following up via calls and emails. Credit Control Executive will work with the manager and sales team to resolve payment disputes, update receipts, manage credit holds, and reconcile accounts. Additional responsibilities include meeting collection targets, maintaining overdue payments below 10%, uploading e-billing, processing payment receipts, and releasing orders.
WHAT YOU’LL BE DOING:
1 Job Specification
· Manage assigned customer accounts and ensure timely collection and accurate account status.
· Proactively monitor ageing, payment status and collection risks, and take initiative to resolve issues.
· Perform account reconciliation and investigate payment discrepancies and outstanding matters.
· Handle large value / complex customer accounts and projects with close follow-up.
· Conduct credit assessments of new and existing customers, review credit exposure and payment history, and recommend appropriate credit limits and terms.
· Work closely with Sales, Finance, Operations and customers to resolve disputes, GRN and billing issues.
· Demonstrate strong ownership, problem-solving skills and initiative with minimal supervision.
· Perform credit hold/release and other ad-hoc duties when required.
2 Responsibilities
· Achieving monthly collection target of 70% of total AR.
· Maintain DSO below 60 days and closely monitor invoices >60 days.
· Prepare collection forecast and follow up outstanding payments.
· Reconcile customer accounts and ensure payment receipts are accurately updated.
· Monitor customers’ credit exposure and payment behavior and highlight potential credit risks.
· Manage E-billing portals and ERP transactions.
· Follow up disputes, billing/GRN issues and overdue accounts until resolution/payment.
· Escalate significant collection risks and recommend solutions to management.
REQUIREMENT:
Job Type: Full-time
Pay: Up to RM5,000.00 per month
Benefits:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Work Location: In person
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