Company: MommyHana
Location: MommyHana HQ, Setia Alam
Working Hours: Monday – Friday, 8:30 AM – 5:00 PM
Employment Type: Full-time
Salary: RM3,000 – RM3,500 per month
Job Summary
We are looking for an experienced and creative Social Media Manager to lead our social media and content team. The ideal candidate should have strong experience in managing social media platforms, developing content strategies, leading content creation, and driving audience engagement.
You will be responsible for ensuring consistent, engaging and high-quality content across our social media platforms while working closely with the Marketing, Sales and Content teams.
Key Responsibilities
- Develop and execute social media strategies aligned with company marketing and business objectives.
- Manage and oversee daily social media activities across platforms such as TikTok, Instagram and Facebook.
- Plan and maintain weekly and monthly content calendars.
- Lead the content team, including assigning tasks, setting deadlines and monitoring deliverables.
- Oversee content creation including video concepts, scripting, photography, videography, editing and copywriting.
- Review and approve content before publication to ensure quality, accuracy and consistency.
- Monitor social media trends, audience behaviour and competitor activities.
- Develop creative content ideas, hooks, captions and campaigns to increase engagement and reach.
- Manage comments, direct messages and audience interactions.
- Work closely with Marketing, Sales and Live Host teams to support campaigns, promotions and product launches.
- Coordinate with influencers, content creators and external partners when required.
- Monitor social media performance including reach, engagement, follower growth, video performance, clicks and enquiries.
- Prepare regular social media performance reports and provide insights for improvement.
- Work with the relevant team on paid advertising content, creative assets and content testing.
- Ensure all published content follows company brand guidelines and social media policies.
- Manage and organise social media assets, content calendars and approvals.
- Perform other duties related to social media, content and marketing as assigned by Management.
Requirements
- Minimum 3 years of experience in social media management, content creation or a related role.
- Candidates with experience at Senior Executive / Executive level are preferred.
- Strong understanding of TikTok, Instagram and Facebook.
- Strong knowledge of current social media trends and content formats.
- Experience in planning and executing social media campaigns.
- Strong creative thinking and ability to develop engaging content ideas.
- Experience in content creation, including video shooting, editing, photography and copywriting.
- Good communication and interpersonal skills.
- Able to lead and manage a content/social media team.
- Strong organisational and time-management skills.
- Able to work independently and make day-to-day decisions.
- Experience with tools such as CapCut, Canva or other content creation/editing software is an advantage.
- Portfolio or examples of previous social media/content work are highly encouraged.
What We’re Looking For
We are looking for someone who is creative, proactive, trend-aware and results-driven, with the ability to turn ideas into engaging social media content and effectively manage a team.
Pay: RM3,000.00 - RM3,800.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Flexible schedule
- Opportunities for promotion
- Professional development
Application Question(s):
- Your current location?
- Are you willing to work at Setia Alam?
- How many experience as Content Creation?
Work Location: In person