- Killiney Road Orchard Central Region (Singapore) Singapore
ANAKE RETAIL PTE. LTD. Hiring! Full Time Customer Service - Administrative Executive in Central Region (Singapore), Earn up to SGD 3,000 - Ricebowl
Customer Service - Administrative Executive
ANAKE RETAIL PTE. LTD.
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Job Description
Responsibilities
Anake is your personal guide, understanding your skin’s genetic blueprint and discovering what works best for you. We are committed to creating a personalised skincare regimen tailored to your unique genes, and become the beauty brand people trust most.
Why Join Us
We are seeking a highly motivated Customer Service Executive who is eager to challenge themselves, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.
Customer Engagement
Manage client records with accuracy and confidentiality
Schedule appointments and coordinate with therapists
Assist in planning and executing customer membership and loyalty programmes
Provide accurate information to clients on services, promotions, and ongoing packages
Conduct follow-ups feedback and ensure post-service satisfaction
Handle all incoming phone calls and emails professionally and promptly
Address customer complaints and carry out service recovery with professionalism
Requirements
Prior administrative or customer service experience is a plus
Strong communication and interpersonal skills with effective client engagement
Highly organized with strong multitasking skills
Positive mindset and is willing to learn and adapt in a fast-paced environment
Fluent in English and Mandarin, with the ability to converse effectively with mandarin-speaking clients
Working Hours & Arrangement
Monday to Friday: 9am to 6pm
Saturday Half-day Work From Home; required to be contactable to answer client's queries
Compensation & Benefits
Salary Range: $2,200 – $3,000 (based on experience)
Fun and vibrant working environment
Exciting benefits and staff perks
Career growth and development opportunities as we expand internationally
Why Join Us
We are seeking a highly motivated Customer Service Executive who is eager to challenge themselves, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.
Customer Engagement
Manage client records with accuracy and confidentiality
Schedule appointments and coordinate with therapists
Assist in planning and executing customer membership and loyalty programmes
Provide accurate information to clients on services, promotions, and ongoing packages
Conduct follow-ups feedback and ensure post-service satisfaction
Handle all incoming phone calls and emails professionally and promptly
Address customer complaints and carry out service recovery with professionalism
Requirements
Prior administrative or customer service experience is a plus
Strong communication and interpersonal skills with effective client engagement
Highly organized with strong multitasking skills
Positive mindset and is willing to learn and adapt in a fast-paced environment
Fluent in English and Mandarin, with the ability to converse effectively with mandarin-speaking clients
Working Hours & Arrangement
Monday to Friday: 9am to 6pm
Saturday Half-day Work From Home; required to be contactable to answer client's queries
Compensation & Benefits
Salary Range: $2,200 – $3,000 (based on experience)
Fun and vibrant working environment
Exciting benefits and staff perks
Career growth and development opportunities as we expand internationally
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