Company Overview
We believe in aligning organizational purpose with people to inspire meaningful careers. We partner with clients to identify and integrate talent, leveraging innovative, research-backed talent management practices and digital solutions to enhance people decisions.
Job Summary
Manage air freight operations including airline bookings, shipment coordination, documentation, invoicing, and customer service to ensure efficient export processes and client satisfaction.
Responsibilities
Coordinate airline bookings and manage related procedures to ensure timely shipments
Oversee daily shipment orders and track progress to maintain export schedules
Prepare and manage full sets of export documents to comply with regulations
Communicate with destination offices and agents to provide shipment pre-alerts
Issue accurate invoices to customers and agents for services rendered
Print House Air Waybills (HAWB), manifests, and Master Air Waybills (MAWB) for airline submissions
Prepare billing for local deliveries and verify vendor invoices for accuracy
Respond to customer inquiries and quotations, manage agent correspondences, and provide effective solutions to issues
Preferred competencies and qualifications
Minimum 2 years of experience in Air Freight, preferably within Freight Forwarding Industry
Proficiency in Cargowise 1 system for freight management
Skilled in Microsoft Office tools, especially MS Excel
Demonstrated proactive, pragmatic, and independent work approach
Strong attention to detail in handling documentation and billing
“
Unifying Purpose, Shaping Careers
” – We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.
We aim to champion the best talent management practices, partnering with our clients to identify, assess, and assimilate talents to help our clients achieve their organizational goals. Within our ecosystem, we strive to improve our practices through continuous innovation, combining both the science and art of talent acquisition, incorporating digital solutions, and providing insights that rely on researched-backed practices that result in making and improving the people-decisions we make as a whole.