Position Summary
The OPL (On-Premise Laundry) Manager is responsible for setting up and managing the hotel’s laundry operation, ensuring operational readiness for opening and maintaining JW Marriott standards thereafter.
Key Responsibilities
- Be part of the pre-opening team, supporting the setup and opening of the hotel laundry operation.
- Assist with laundry layout, equipment testing, commissioning, and operational readiness.
- Develop laundry SOPs, workflows, checklists, and quality standards before opening.
- Support recruitment, onboarding, training, and development of the laundry team.
- Establish linen, towel, uniform, chemical, and supply par levels and inventory controls.
- Manage daily laundry operations for guest laundry, uniforms, linen, and towels.
- Ensure laundry quality, cleanliness, presentation, and timely delivery.
- Plan manpower, productivity, and duty rosters according to business needs.
- Monitor laundry chemicals, utilities, equipment, costs, damages, and linen losses.
- Coordinate preventive maintenance and equipment servicing with Engineering.
- Ensure proper chemical handling, PPE, hygiene, and workplace safety standards.
- Work closely with Housekeeping, Engineering, Procurement, and other departments during pre-opening and hotel operations.
- Conduct regular quality inspections and maintain required operational records.
- Support Marriott brand standards, audits, and hotel opening readiness requirements.
Requirements
Previous hotel laundry supervisory or management experience, preferably in a luxury or international hotel. Pre-opening experience is an advantage. Good knowledge of commercial laundry equipment, chemicals, linen management, and team leadership.
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person