Sara Batik Exclusive Hiring! Full Time ADMIN - OPERATIONS ASSISTANT in Kelantan - Ricebowl

About the role

We're looking for a responsible, organised and detail-oriented Admin & Operations Assistant to support our daily batik and fashion business operations.

Key responsibilities

• Manage and update stock records and inventory

• Monitor stock levels and identify low/out-of-stock items

• Handle customer aftersales, returns, exchanges and complaints

• Follow up on pending customer orders and issues

• Prepare and maintain daily sales and operational records

• Coordinate with TikTok LIVE hosts regarding product availability

• Assist with packing, order and product-related coordination when required

• Maintain organised company files and documentation

• Assist with daily administrative and operational tasks

• Support the team to ensure smooth day-to-day operations

About you

• Organised and detail-oriented

• Responsible and reliable

• Good at handling multiple tasks

• Comfortable using Google Sheets / Microsoft Office

• Good communication and problem-solving skills

• Able to work independently

• Interested in fashion, retail and batik

• Previous admin, retail or operations experience is an advantage