PURICARE PRIVATE LIMITED Hiring! Full Time Admin Assistant (Immediate) in North-east Region (Singapore), Earn up to SGD 3,000 - Ricebowl

Company Overview

Puricare Pte Ltd, established in 2007, pioneers in water dispenser distribution and supply for offices, factories, schools, hospitals, and residences. We support projects with skilled technical staff for repair, service, and maintenance.

Job Summary

We are looking for a responsible, organised, and customer-oriented Administrative Assistant to support the day-to-day operations of our water dispenser business. The successful candidate will handle customer enquiries, telephone calls, scheduling, and general administrative duties. The role will also involve coordinating installation, servicing, and repair schedules between customers and technicians to ensure that site work is carried out smoothly and efficiently.

Responsibilities

Customer Service

Respond professionally to incoming customer calls and enquiries via phone, WhatsApp, email, and other channels

Provide accurate information about products, services, installation, servicing, and maintenance to customers

Record customer requests and follow up on outstanding enquiries to ensure resolution

Manage customer feedback and escalate complaints or technical issues to the appropriate team member

Scheduling & Site Coordination

Schedule and coordinate installation, servicing, repair, and maintenance appointments with customers and technicians

Confirm appointment details and site information with customers to ensure clarity

Reschedule appointments as needed and communicate changes promptly to customers

Monitor scheduled jobs and follow up to confirm completion of site work

Maintain accurate records of service appointments and job statuses

Administrative Duties

Maintain and update customer information, service records, and office documents accurately

Prepare quotations, invoices, service reports, Work Orders, Sales Orders, and Delivery Orders as required

Assist with data entry, filing, and document management to support office operations

Coordinate with sales, service, and technical teams on customer and job-related matters

Support general office administration and daily operational tasks as assigned

Perform other reasonable duties assigned by management

Required competencies and certifications

Minimum 1–2 years of experience in administrative, customer service, or coordination roles preferred

Proficient in Microsoft Office, Microsoft Teams, WhatsApp, and email communication

Ability to manage multiple appointments and tasks efficiently in a fast-paced environment

Strong communication skills to interact professionally with customers and colleagues

Good organisational and time-management skills to maintain accurate scheduling and records

Ability to work independently and collaboratively within a team

Responsible, proactive, reliable, and willing to learn

Preferred competencies and qualifications

Experience in service, maintenance, or similar environments preferred

Friendly and service-oriented personality to enhance customer interactions

Good problem-solving and follow-up skills to address customer needs effectively

Ability to remain calm and professional when handling difficult customers

Positive attitude and willingness to assist with various office operations

Experience coordinating technicians, installers, or field-service personnel is an advantage
Puricare Pte Ltd was established in 2007 as one of the market pioneer in water dispenser business.

Our main activities is to distribute and supply pipe-in water dispenser for all business sectors such as offices, factories, warehouse, schools, hospitals, residential etc..

We also support project & contract management. A team of well-trained technical staff to support all of our customers in term of repair, service, maintenance, etc...