Insurance Coordinator
Join Our Team | Career Opportunity
We are looking for a dedicated, detail-oriented, and customer-focused Insurance Coordinator to join our team and support the smooth coordination of daily insurance operations.
Key Responsibilities
- Coordinate daily insurance operations, including policy administration, documentation, renewals, and endorsements.
- Assist customers with enquiries related to insurance products, coverage, claims, and policy updates.
- Maintain accurate and up-to-date records of policies, claims, renewals, and customer information.
- Process, monitor, and follow up on insurance claims to ensure timely resolution.
- Liaise with insurers, customers, and internal departments to ensure efficient service delivery.
- Monitor policy renewals and ensure compliance with relevant regulatory and company requirements.
- Review insurance and claims data to support reporting and operational decision-making.
- Track premiums, payments, reimbursements, and other insurance-related documentation.
- Identify opportunities for process improvement and support the implementation of operational enhancements.
- Perform other duties and responsibilities as assigned by management.
Requirements
- Diploma or Degree in Insurance, Business Administration, Finance, or a related field.
- Previous experience in insurance coordination, policy administration, claims, or customer service will be an advantage.
- Good understanding of insurance products, policy terms, and claims procedures.
- Familiarity with insurance regulations and compliance requirements.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Detail-oriented, responsible, and able to manage multiple tasks effectively.
- Proficient in Microsoft Office / Google Workspace.
- Able to work independently while also contributing effectively as part of a team.
Why Join Us?
Be part of a professional and supportive working environment where you can develop your insurance knowledge, strengthen your coordination skills, and grow your career with us.
Interested candidates are welcome to submit your updated CV to us for consideration.
We look forward to welcoming you to our team!
Job Type: Full-time
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Ability to commute/relocate:
- George Town: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- May i know what is your expected salary please, it's still can negotiable?
- Do you have CIC or AIS certification?
Experience:
- insurance coordinator: 1 year (Preferred)
Work Location: In person