ACTIVE GLOBAL RESPITE CARE PTE. LTD. Hiring! Full Time Assistant Centre Manager in , Earn up to SGD 4,100 - Ricebowl

Report directly to the Centre Manager.

• Direct responsibility for the daycare centre as a business unit with an understanding of P&L.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised action sand that client needs are addressed in a timely and appropriate manner.
• At all times ensure the highest level of care are given to the patients according to regulations, SOPs and best practices.
• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Ensuring that the logistics and operational capability of the centre runs smoothly.
• Responsible for staff rostering and management.
• Participate& represent on behalf of the company’s services with confidence.
• Respond to emergencies, conduct investigations on incidents and preventive actions.
• Represent the Centre Manager in his/her absence.
• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in Business Management or any other fields are welcome to apply.
• Applicants with operational backgrounds in other industries such as hospitality arewelcome to apply.
• 5-days workweek. Rotational weekends (Sat & Sun) required.
• Preferably minimum 3 years in operational management role.
• Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have.
• Experience working with elderly in the community would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Highly proficient in Microsoft Office and comfortable with IT.
• Able to communicate effectively with the elderly.

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Active Global Home & Community Care is a provider of holistic, professional and affordable eldercare services. Started in 2012 by providing live-in caregivers for elderly with complex medical conditions such as dementia, stroke etc., it has extended to subsidised home care services such as home personal care, home medical, home therapy, home nursing etc. Appointed by the Ministry of Health in 2018, it also operates two active ageing hubs. It has served high quality care to more than 3,000 clients regionally.