RAPP WORLDWIDE MALAYSIA SDN BHD Hiring! Full Time Project Manager, CRM in , Earn up to MYR 5,800 - Ricebowl

YOUR RESPONSIBILITIES

(But are not limited to)

• Campaign brief – Read and accept briefs, prepare Q&A. 
• Campaign Prep - Check audience availability and size
• Campaign Strategy Inputs - Work closely with strategy team to prepare Campaign Plan slide deck. 
• Execution - Source Images and content and brief and oversee the developers to prepare the campaign 
• Internal UAT – Drive the testing of the campaign with Internal Clients 
• Client UAT – Drive the UAT with External Clients
• Commercial – Prepare Proof Of Delivery documents and take commercial approvals from CRM Client lead on time 
• Post-Campaign Performance Analysis - Brief and manage Data extraction and perform sanity check for abberations
• Post Campaign Analysis Deck – Analyse learning and Prepare CRM slides for client review
• PCA Internal Review – Present CRM slides to client and explain the performance of the activity 
• PCA Deck Adjustment after feedback 

SKILLS AND EXPERIENCE

• Min 2 years exposure to CRM is mandatory
• 3+ years of delivery management experience 
• Degree in relevant field 
• Superb client management skill 
• Marketing Background with deep understanding of Customer journeys, exposure to CRM and SFMC systems for minimum 2yrs 
• Solid business acumen, management, and marketing skills. 
• Solution oriented, process driven, strong communicator and passionate about technology.
• Ability to effectively prioritize tasks and manage multiple projects at once. 
• Ability to work in a fast-paced environment 

PERSONAL SKILLS

• Ability to adapt quickly to the changes on the project 
• Ability to work with multiple projects at the same time 
• An entrepreneurial mindset and an appreciation of a start-up context 
• Good analytical, problem-solving skills 
• Advanced communication skills 
• Good time management skills 
• Ability to explain technical details in simple words 
• Proactive person 
• Results oriented person 
• Strong leadership skills 
• Strong team player 

EDUCATION AND OTHER REQUIREMENTS

• Minimum of a Bachelor’s Degree in any field
• Able to communicate complex concepts in a straightforward and intuitive communication
• Self-driven, determined, and affable individual
• Strong organizational skills and excellent time management

Lastly, But Importantly…

What we need from you: Jump in. Find problems. Fix them. Build relationships. Imagine new solutions. Invent them. Do whatever it takes to go above and beyond. And stand up for individuality.

What do you need from us? As an inclusive and flexible employer we understand that everyone has unique requirements and needs. So please let us know what we can do to help, should you require adjustments to the process or have specific needs within the role.

WHO WE ARE

We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE

As the Project Manager-CRM, you will be the local liaison between the agency and the clients managing briefs on campaigns. This role requires you to lead campaigns, overseeing the entire process from brief, strategy, implementation up till PCAs and reporting. You will be working with clients from different time zones and occasionally may incur hours outside of the usual working hours.