Healing Space Hiring! Full Time SPA MANAGER in Central Region (Singapore), Earn up to SGD 11,000 - Ricebowl

Roles & Responsibilities

Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance

Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service

Ensure customer satisfaction by addressing client needs and promptly resolving any issues

Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability

Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships

Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary

Regularly evaluate service quality and client satisfaction and make necessary adjustments

Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations

Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene

Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:
Able to work on public holiday

Able to work and stand for long hours

Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.

Decent communication skills, both verbal and written.

Excellent people skills.