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GuangDong Import & Export Pte Ltd Hiring! Full Time ACCOUNT SERVICING EXECUTIVE in , Earn up to SGD 3,500 - Ricebowl
ACCOUNT SERVICING EXECUTIVE
GuangDong Import & Export Pte Ltd
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Job Description
Responsibilities
Company Background
Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.
Core Responsibilities:
Serve as the primary point of contact for all existing customer accounts and maintain strong customer relationships.
Handle and process all enquiries, orders, requests, and feedback from existing customers in a professional and timely manner.
Coordinate with internal departments to ensure timely order fulfilment, delivery, and service support.
Resolve customer complaints, service issues, and product quality concerns promptly and professionally.
Identify opportunities for account growth by analysing and understanding customer business needs and purchasing trends
Work closely with customers to identify factors contributing to any drop in business performance and recommend solutions/develop appropriate follow-up actions
Maintain accurate customer records and account information in system.
Job Requirements:
Good communication and interpersonal skills
Basic computer knowledge
Proficiency in mandarin to liaise with mandarin speaking associates
Prior working experience in food supplies industry is an advantage.
Additional Info:
Office located at Jurong (Toh Guan)
Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm
Guangdong Import & Export Pte Ltd believes in achieving the highest excellence in cuisine through qualitygoods and services. For over 40 years, F&B businesses have thrived with our high level support and expertise in product knowledge and resourcefulness.
Working together with agricultural partners and manufacturers in Asia, Guangdong sources quality goods and offers supply management for key customers.
Expanding our company further, we developed 3 separate house brands catering to unique product segments – GDFood, Ji Xiang and Joy Kitchen, each tailoring to the changing needs of businesses over time. Optimistic towards future developments of F&B establishments, we are determined to grow alongside our customers as a reliable food supplier providing a one stop solution for excellent goods and services to assist their businesses.
Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.
Core Responsibilities:
Serve as the primary point of contact for all existing customer accounts and maintain strong customer relationships.
Handle and process all enquiries, orders, requests, and feedback from existing customers in a professional and timely manner.
Coordinate with internal departments to ensure timely order fulfilment, delivery, and service support.
Resolve customer complaints, service issues, and product quality concerns promptly and professionally.
Identify opportunities for account growth by analysing and understanding customer business needs and purchasing trends
Work closely with customers to identify factors contributing to any drop in business performance and recommend solutions/develop appropriate follow-up actions
Maintain accurate customer records and account information in system.
Job Requirements:
Good communication and interpersonal skills
Basic computer knowledge
Proficiency in mandarin to liaise with mandarin speaking associates
Prior working experience in food supplies industry is an advantage.
Additional Info:
Office located at Jurong (Toh Guan)
Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm
Guangdong Import & Export Pte Ltd believes in achieving the highest excellence in cuisine through qualitygoods and services. For over 40 years, F&B businesses have thrived with our high level support and expertise in product knowledge and resourcefulness.
Working together with agricultural partners and manufacturers in Asia, Guangdong sources quality goods and offers supply management for key customers.
Expanding our company further, we developed 3 separate house brands catering to unique product segments – GDFood, Ji Xiang and Joy Kitchen, each tailoring to the changing needs of businesses over time. Optimistic towards future developments of F&B establishments, we are determined to grow alongside our customers as a reliable food supplier providing a one stop solution for excellent goods and services to assist their businesses.
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