- Bukit Merah Central Region (Singapore) Singapore
K-golf Global Pte. Ltd. Hiring! Full Time Customer Service Assistant in Central Region (Singapore), Earn up to SGD 5,000 - Ricebowl
Customer Service Assistant
K-golf Global Pte. Ltd.
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Job Description
Responsibilities
About the Role
Hidden Castle Golf Club is looking for a friendly, responsible, and service-oriented Customer Service Assistant. You will support the Club Manager with daily operations while ensuring that members and guests receive a welcoming and enjoyable experience.
Key Responsibilities
Assist the Club Manager with daily club operations and administrative tasks
Welcome members and guests and assist with check-in
Handle bookings and enquiries through WhatsApp, telephone, and in person
Explain our golf games, simulator services, lessons, memberships, packages, and promotions
Process payments and maintain accurate transaction records
Prepare simulator bays and private rooms before each booking
Provide basic assistance with operating the golf simulators; training will be provided
Serve beverages and light food when required
Maintain the cleanliness and presentation of the reception area, bays, private rooms, and common areas
Coordinate with golf coaches and team members regarding lesson schedules and customer arrangements
Assist the manager with events, promotions, stock checks, staff coordination, and customer-service matters
Take responsibility for club operations when the manager is temporarily unavailable
Perform other operational duties assigned by the manager
Requirements
Friendly, patient, and confident when communicating with customers
Customer service, hospitality, retail, or front-desk experience is preferred
Comfortable using WhatsApp, booking systems, computers, and payment terminals
Responsible, punctual, organised, and able to work independently
Willing to take initiative and support the manager with operational matters
Able to work shifts, weekends, and public holidays
An interest in golf is helpful, but previous golf experience is not required
What We Offer
Training on our golf simulators, services, and booking system
A friendly and active working environment
Opportunities to learn about club operations, golf, and hospitality
Staff benefits and golf privileges
Career progression opportunities for suitable team members
Indoor Golf Simulation for golf lovers. Our machines are equipped with the latest technology which provide an enviroment that is similar to the how the actual golf venue is when they chose it.
Hidden Castle Golf Club is looking for a friendly, responsible, and service-oriented Customer Service Assistant. You will support the Club Manager with daily operations while ensuring that members and guests receive a welcoming and enjoyable experience.
Key Responsibilities
Assist the Club Manager with daily club operations and administrative tasks
Welcome members and guests and assist with check-in
Handle bookings and enquiries through WhatsApp, telephone, and in person
Explain our golf games, simulator services, lessons, memberships, packages, and promotions
Process payments and maintain accurate transaction records
Prepare simulator bays and private rooms before each booking
Provide basic assistance with operating the golf simulators; training will be provided
Serve beverages and light food when required
Maintain the cleanliness and presentation of the reception area, bays, private rooms, and common areas
Coordinate with golf coaches and team members regarding lesson schedules and customer arrangements
Assist the manager with events, promotions, stock checks, staff coordination, and customer-service matters
Take responsibility for club operations when the manager is temporarily unavailable
Perform other operational duties assigned by the manager
Requirements
Friendly, patient, and confident when communicating with customers
Customer service, hospitality, retail, or front-desk experience is preferred
Comfortable using WhatsApp, booking systems, computers, and payment terminals
Responsible, punctual, organised, and able to work independently
Willing to take initiative and support the manager with operational matters
Able to work shifts, weekends, and public holidays
An interest in golf is helpful, but previous golf experience is not required
What We Offer
Training on our golf simulators, services, and booking system
A friendly and active working environment
Opportunities to learn about club operations, golf, and hospitality
Staff benefits and golf privileges
Career progression opportunities for suitable team members
Indoor Golf Simulation for golf lovers. Our machines are equipped with the latest technology which provide an enviroment that is similar to the how the actual golf venue is when they chose it.
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