OPERATIONS MANAGER (GROCERY SUPPLY)
Arutara Pte Ltd
Job Summary
Lead and manage daily grocery and fresh vegetable supply operations, ensuring efficient procurement, logistics, client relations, and cost control to drive business growth and operational excellence.
Responsibilities
Plan and manage daily supply of groceries and fresh vegetables to meet client demand and seasonal availability
Coordinate procurement activities to ensure timely stock replenishment and maintain quality control of perishable goods
Source products from wholesalers and suppliers, negotiate pricing, and secure cost-efficient purchasing agreements
Build and maintain strong supplier relationships to ensure consistent product quality and supply
Plan and oversee delivery schedules, coordinate transport and drivers, and optimize routes for cost-effective distribution
Resolve delivery issues promptly to maintain high customer satisfaction
Maintain and develop relationships with hotels, food courts, and restaurants by handling orders, inquiries, and service requests
Identify new business opportunities to expand the client base and ensure client retention through excellent service
Monitor inventory movement to reduce wastage and track purchase and sales margins for effective cost management
Maintain accurate records of stock and transactions to support inventory control
Track sales performance and operational efficiency by preparing weekly and monthly reports
Analyze demand trends and adjust supply plans to improve processes based on operational data
Supervise packing and delivery teams by assigning daily tasks, maintaining discipline, safety, and operational standards
Collaborate with management for strategic business planning and operational improvements
Required competencies and certifications
Diploma or Degree in Business, Supply Chain, or related field
Minimum 3–6 years of experience in operations, logistics, or supply business
Experience handling perishable goods, preferably groceries or vegetables
Strong understanding of supply chain and distribution processes
Ability to manage both operational and client-facing responsibilities
Preferred competencies and qualifications
Experience in food supply or wholesale market
Knowledge of local suppliers in Singapore
Basic accounting or stock management knowledge
Ability to handle high-volume operations
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