- River Valley Central Region (Singapore) Singapore
Acme Employment Agency Hiring! Full Time Manager in Central Region (Singapore), Earn up to SGD 6,000 - Ricebowl
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Job Description
Responsibilities
We are seeking an experienced and customer-focused
Nail Spa Manager
to oversee the daily operations of the nail spa, manage staff, drive sales, and ensure a high standard of customer service. The ideal candidate should have strong leadership, retail sales, and beauty service management skills.
Key Responsibilities
1. Daily Operations
Oversee the day-to-day operations of the nail spa.
Ensure smooth appointment scheduling, customer flow, and service delivery.
Maintain high standards of cleanliness, hygiene, and workplace safety.
Ensure equipment, tools, and treatment areas are properly maintained.
Implement and enforce company SOPs and service standards.
2. Staff Management
Recruit, train, supervise, and motivate nail technicians and beauty staff.
Prepare staff schedules and manage manpower allocation.
Monitor staff attendance, performance, and discipline.
Conduct training and coaching to improve service quality and productivity.
3. Sales & Business Development
Achieve monthly sales and revenue targets.
Promote nail treatments, packages, memberships, and retail products.
Develop promotions and customer retention initiatives.
Monitor sales performance and identify opportunities to increase revenue.
Build relationships with regular customers and encourage referrals.
4. Customer Service
Ensure excellent customer experience and service quality.
Handle customer feedback and complaints professionally.
Resolve service issues promptly and appropriately.
Monitor customer reviews and implement improvements where necessary.
5. Inventory & Administration
Monitor stock levels of nail products, beauty products, and consumables.
Coordinate stock ordering and minimize wastage.
Monitor daily sales and cash reconciliation.
Prepare sales and operational reports for management.
Requirements
Minimum 2–3 years of experience in nail salon, beauty salon, spa, or retail management preferred.
Strong leadership and people management skills.
Good understanding of nail and beauty services.
Strong sales and customer service skills.
Good communication and interpersonal abilities.
Professional appearance and positive attitude.
Able to work shifts, weekends, and public holidays.
Preferred Skills
Experience managing nail technicians or beauty therapists.
Strong package and membership sales ability.
Good customer retention and relationship-building skills.
Strong problem-solving and conflict-management skills.
Basic knowledge of POS and appointment booking systems.
Nail Spa Manager
to oversee the daily operations of the nail spa, manage staff, drive sales, and ensure a high standard of customer service. The ideal candidate should have strong leadership, retail sales, and beauty service management skills.
Key Responsibilities
1. Daily Operations
Oversee the day-to-day operations of the nail spa.
Ensure smooth appointment scheduling, customer flow, and service delivery.
Maintain high standards of cleanliness, hygiene, and workplace safety.
Ensure equipment, tools, and treatment areas are properly maintained.
Implement and enforce company SOPs and service standards.
2. Staff Management
Recruit, train, supervise, and motivate nail technicians and beauty staff.
Prepare staff schedules and manage manpower allocation.
Monitor staff attendance, performance, and discipline.
Conduct training and coaching to improve service quality and productivity.
3. Sales & Business Development
Achieve monthly sales and revenue targets.
Promote nail treatments, packages, memberships, and retail products.
Develop promotions and customer retention initiatives.
Monitor sales performance and identify opportunities to increase revenue.
Build relationships with regular customers and encourage referrals.
4. Customer Service
Ensure excellent customer experience and service quality.
Handle customer feedback and complaints professionally.
Resolve service issues promptly and appropriately.
Monitor customer reviews and implement improvements where necessary.
5. Inventory & Administration
Monitor stock levels of nail products, beauty products, and consumables.
Coordinate stock ordering and minimize wastage.
Monitor daily sales and cash reconciliation.
Prepare sales and operational reports for management.
Requirements
Minimum 2–3 years of experience in nail salon, beauty salon, spa, or retail management preferred.
Strong leadership and people management skills.
Good understanding of nail and beauty services.
Strong sales and customer service skills.
Good communication and interpersonal abilities.
Professional appearance and positive attitude.
Able to work shifts, weekends, and public holidays.
Preferred Skills
Experience managing nail technicians or beauty therapists.
Strong package and membership sales ability.
Good customer retention and relationship-building skills.
Strong problem-solving and conflict-management skills.
Basic knowledge of POS and appointment booking systems.
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