Lead Consultant – GEP SMART Technical Engineer
Job Details
Position: Lead Consultant
Role: GEP SMART Technical Engineer
Location: Kuala Lumpur, Malaysia
Employment Type: Full-Time
Experience: 10–18 Years
We are looking for an experienced Lead Consultant with strong expertise in GEP SMART – S2P, Demand and Supply Management to join our consulting team in Kuala Lumpur, Malaysia.
The ideal candidate should have strong technical leadership, customer-facing and implementation experience, with the ability to lead technical teams and support enterprise-level GEP SMART solutions.
Key Responsibilities
- Lead the development and maintenance of integrations with third-party systems using REST/SOAP APIs, middleware and iPaaS tools.
- Identify opportunities to automate repetitive tasks and business workflows to improve efficiency.
- Lead and support unit testing, integration testing and User Acceptance Testing (UAT).
- Troubleshoot and resolve technical issues during implementation and post-implementation.
- Monitor system performance and user adoption.
- Provide L2/L3 technical support and coordinate with product vendors for issue resolution.
- Provide technical leadership and guidance to implementation teams.
- Work directly with customers and stakeholders to understand requirements and resolve technical challenges.
- Support solution implementation and ensure successful project delivery.
- Lead technical discussions and contribute to solution design and problem-solving.
- Coordinate with cross-functional teams throughout the implementation lifecycle.
- Mentor and support team members to ensure quality technical delivery.
Key Requirements
- 10–18 years of relevant IT / consulting experience.
- Strong hands-on experience with GEP SMART – S2P, Demand and Supply Management.
- Proven team leadership experience in technical consulting or implementation environments.
- Strong customer-facing and client-interfacing experience.
- Experience with integrations using REST/SOAP APIs, middleware or iPaaS tools.
- Strong troubleshooting and analytical skills.
- Good understanding of testing and post-implementation support.
- Excellent communication and stakeholder management skills.
- Strong consulting mindset with the ability to work directly with customers.
- Ability to work effectively in a fast-changing and dynamic environment.
- Previous experience leading implementation teams is highly desirable.
Education
- Bachelor's Degree / BE or equivalent qualification.
- Relevant professional experience in GEP SMART, S2P, Demand and Supply Management or enterprise consulting.
Candidate Eligibility:
- Malaysian candidates are welcome to apply.
- Expatriates currently based in Malaysia are also welcome to apply.
Interested candidates are encouraged to submit their updated CV for consideration.
Pay: RM5,681.54 - RM16,118.00 per month
Work Location: In person