Job Description
We are looking for a friendly, responsible, and customer-oriented Customer Service Assistant (CSA) to join our team. Candidates with or without prior experience are welcome to apply. Training will be provided for suitable candidates.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Take customer orders accurately and process payments.
- Provide information about menu items, promotions, and services.
- Ensure orders are prepared and served accurately and promptly.
- Maintain cleanliness and tidiness of the dining and service areas.
- Assist with daily outlet operations.
- Handle customer enquiries and feedback professionally.
- Follow company procedures, food safety, and hygiene standards.
- Work closely with the team to ensure smooth daily operations.
Requirements
- Minimum SPM or equivalent.
- Candidates with no prior experience are welcome to apply.
- Previous experience in customer service, retail, or F&B is an advantage but not required.
- Friendly, polite, and customer-oriented.
- Good communication and teamwork skills.
- Physically fit and able to stand for extended periods.
- Able to work in a fast-paced environment.
- Willing to work shifts, weekends, and public holidays when required.
- Responsible, punctual, and hardworking.
What We Offer
- On-the-job training will be provided.
- Competitive salary.
- Opportunities for career development.
- Supportive and friendly working environment.
- Staff benefits ( Staff Meal,Uniform,Staff Discount,Birthday Meal,Medical )
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person