Execute AWB based on client and customer service instructions and comply to terminal/airline requirement.
Handle inbound or outbound shipment documents.
Attend to customers’ request via email and telephone call wherever necessary.
Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
Teamwork capabilities with communication and understanding of workflow.
Take on additional tasks delegated by Department Supervisor/ Manager.
Requirements
Knowledge of Import or Export shipping documentation
1-2 years of working experience in Freight Forwarding company
Able to perform given tasks efficiently and meet the deadline given by supervisor/manager
Team worker
With permit declaration knowledge of Costing and Billing is an added advantage.
5.5days per week (routine with team after probation
Estalished in 1998 and based in Singapore, AGI Freight Singapore Pte Ltd has grown from a fourman start up to a robust team with 25 staff strength. Today AGI is a successful ad profitable multi-modal service provider with internationally linked partners accross America, Europe and Asia Pacific. With over 10 years in operations, we have developed extensive networks across the globe, covering in excess of hundreds locations globally. With networks as widespread as such and a multi-modal structure, we have the capability to provide our customers the total logistics solutions. Investing in both bonded and non-bonded warehouses, the logistics hub have enable us to provide one-stop solution to our increasingly growing base of global customers.