Malaysia Retail Chain Association Hiring! Full Time Marketing - Communications Executive in Selangor, Earn up to MYR 4,500 - Ricebowl

Department: Marketing & Communications

Reports To: Deputy General Manager / Management

Job Purpose

To support MRCA’s marketing and communication initiatives with a strong focus on membership growth, business development, event-driven recruitment and Corporate Patron engagement.

Key Responsibilities

1. Membership Growth & Recruitment

• Identify and approach potential MRCA members through networking, marketing campaigns, referrals, events and other channels.
• Follow up on membership enquiries and applications to drive successful conversions.
• Develop and execute membership recruitment campaigns and initiatives.
• Organise networking and promotional activities to attract prospective members.
• Maintain a pipeline of prospective members and provide regular recruitment updates to Management.

2. Corporate Patron Engagement

• Liaise with MRCA’s Corporate Patrons and maintain regular engagement throughout the patronage period.
• Monitor and coordinate agreed patron entitlements and benefits to ensure timely delivery.
• Maintain a Patron Entitlement Tracker and follow up with relevant internal teams on outstanding deliverables.
• Keep Patrons informed of relevant MRCA events, programmes and engagement opportunities.
• Support Patron satisfaction, relationship building and renewal.

3. Marketing & Communications

• Support and implement marketing campaigns, events, promotional activities and communications, including initiatives that enhance member benefits, engagement and value.
• Prepare and coordinate marketing materials, membership presentations, EDMs, WhatsApp communications and other promotional content.
• Work with the digital and social media functions to promote MRCA’s membership, events and initiatives.
• Identify opportunities to increase MRCA’s visibility and attract new members and stakeholders.

4. Reporting & Administration

• Maintain updated records of prospective members, membership leads and Corporate Patron engagements.
• Track membership recruitment results, event-generated leads and patron entitlement fulfilment.
• Prepare regular reports and updates for Management.

Requirements

• Diploma or Bachelor's Degree in Marketing, Communications, Business Development or any related field.
• 2–5 years of relevant experience in marketing, business development, sales, membership recruitment, events, corporate relations, communications or similar roles.
• Strong communication, presentation, networking and interpersonal skills.
• Proactive, resourceful and comfortable approaching and engaging new people.
• Strong follow-up skills with the ability to manage multiple leads and stakeholder relationships.
• Good organisational, coordination and event management skills.
• Able to confidently engage with business owners, senior management, corporate representatives and external stakeholders.
• Good command of spoken and written English and Bahasa Malaysia.
• Ability to communicate in Mandarin will be an added advantage.
• Friendly, approachable and easy-going personality with strong relationship-building skills.
• Able to work independently while collaborating effectively with internal teams and Management.

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Parental leave
• Professional development

Work Location: In person