Le-Ta-Su (Shabu-Shabu) Hiring! Full Time Restaurant General Manager (Sunway Pyramid) in Selangor, Earn up to MYR 7,500 - Ricebowl

Le-Ta-Su is a Japanese individual shabu-shabu hotpot concept and we're opening our first outlet in Sunway Pyramid.

Key Responsibilities

• Manage daily outlet operations across opening and closing shifts, ensuring smooth service flow for solo-hotpot dining (individual stove setup, broth quality, ingredient freshness, table turnover).
• Achieve outlet sales targets, control food cost and labour cost against budget, and manage petty cash and daily sales reconciliation.
• Own the weekly staff roster across all positions, ensuring adequate FOH and kitchen coverage during peak periods.
• Monitor and enforce food safety, hygiene, and individual-pot sanitation standards (raw meat/seafood handling, broth replenishment, equipment cleaning between covers).
• Recruit, train, and develop Assistant Store Manager, Supervisors, and crew; conduct performance reviews and manage disciplinary matters.
• Handle guest feedback, complaints, and service recovery to protect the brand's reputation.
• Conduct daily briefings, ensure SOP compliance, and drive continuous improvement in service speed and quality.
• Manage stock ordering, inventory counts, and supplier coordination to minimise wastage and stockouts.
• Ensure compliance with occupational safety, fire safety, and local licensing requirements.
• Report outlet performance and operational issues to the Operations Manager.

Requirements

• Minimum 4 years' F&B operations experience, with at least 1-2 years in a store/restaurant manager role.
• Experience in Japanese dining, hotpot/shabu-shabu, or casual dining chains an advantage.
• Strong leadership, roster planning, and team management skills.
• Working knowledge of food cost, labour cost, and P&L management at outlet level.
• Familiarity with food safety and hygiene regulations in Malaysia.
• Diploma in Hospitality/F&B Management or equivalent working experience.
• Willing to work rotational shifts including weekends and public holidays.

Pay: RM5,500.00 - RM7,500.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion

Application Question(s):

• What is your current salary?
• What is your expected salary?
• How long is your notice period?

Work Location: In person