Key Responsibilities:
Provide advanced beauty treatments including facials, skin therapy, head therapy, body treatments, waxing, threading, manicure/pedicure, and spa services
Perform skin analysis and recommend suitable treatments and skincare products
Ensure high standards of hygiene, safety, and sanitation in accordance with industry regulations
Supervise, train, and mentor junior beauticians and therapists
Handle complex or VIP clients and manage customer concerns professionally
Maintain treatment rooms, equipment, and product inventory
Upsell and cross-sell beauty packages, treatments, and retail products
Assist in developing new treatments, promotions, and service packages
Monitor service quality and ensure consistent customer satisfaction
Lead operation
Requirements & Qualifications:
Minimum 3 years of experience in beauty or massage industry
Well-groomed with a professional image
Leadership and team supervision skills
Strong knowledge of skin care, beauty products, and treatment techniques
Excellent customer service and communication abilities
Sales-oriented mindset with ability to meet targets