THE SUPREME HR ADVISORY PTE. LTD. Hiring! Full Time AB03 - Customer Relations Specialist in Islandwide (Singapore), Earn up to SGD 3,500 - Ricebowl

Position Title : Customer Relations Specialist

Working days : Monday to Friday

Working hours : 8:30 AM – 6:15 PM (44 hours/week)

Salary : $3,500 – $4,000 per month + Commission

Location : (Support nearby centre)

• Choa Chu Kang ↔ Choa Chu Kang
• Woodlands ↔ Hougang
• Pandan Valley ↔ Jurong East

Key Responsibilities:

1. Lead Management & Conversion

• Engage inbound and outbound leads (calls, walk-ins, digital enquiries)

• Build rapport with parents and understand their needs

• Present the school’s value proposition, curriculum, and programmes

• Drive conversion of leads into centre visits and enrolments

2. Centre Tours & Sales Closure

• Conduct centre tours for prospective parents

• Communicate curriculum, teaching approach, and child outcomes

• Take full ownership of closing enrolments, including follow-ups and securing

commitment

3. Customer Experience Excellence

• Deliver a premium experience for every parent interaction

• Ensure timely and consistent follow-ups before and after visits

• Build long-term relationships with parents to support retention and referrals

• Act as the primary point of contact for parents throughout their journey

4. Brand Representation

• Represent the centre brand 

• Ensure consistency in messaging and service delivery aligned with brand values

5. Performance & Targets

• Achieve and exceed individual targets for:

o Lead-to-visit conversion

o Visit show-up rates

o Enrolments

• Maintain accurate tracking of leads, follow-ups, and outcomes

• Continuously improve conversion performance through feedback and learning

Requirements:

• Diploma holder
• 3 years of sales experience, preferably in EC Industry
• Willing to work weekends as required (to support parent visits)

If you are keen to apply, please send me your resume and job applied for on WhatsApp at ************* or email me at ************* (ᵔ ᵕ ᵔ)

️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |The Supreme HR Advisory EA No: 14C7279