PLC Pet Lovers Centre Hiring! Full Time Pet Groomer in Selangor - Ricebowl

Roles & Responsibilities:

· Manage the day-to-day business operations of grooming centre within the retail store.

· Ensure all grooming appointments are properly scheduled.

· Ensure pet grooming equipment are well maintained.

· Perform pet grooming based on the best practices and customers’ needs.

· Ensure workplace safety, hygiene level and cleanliness of the grooming centre

· Ensure safety of pets throughout the grooming process.

· Ensure that all pets are well taken care of and in compliance with AVA guidelines.

· Adhere to all the retail SOP, company’s policies, processes and procedures

· Support in all aspects of sales process.

· Upselling of pet care products.

· Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding.

· Feedback all operations matters to Supervisors.

· Practice professionalism and act in the best interests of the company, in all aspects.

· Maintain excellent customer services and relationship with attentive services to their needs.

· Be approachable and be a good listener in discovering queries and complaints;

· Guide and train the assistant pet groomers to ensure that they are proficient on their work.

· Assess assistant pet groomers’ performance.

· Be responsible for the proper use and safekeeping of all company equipment, grooming tools and assets assigned or entrusted to you.

· Report any damage, defects or loss immediately.

· Any other duties / tasks / projects as assigned.

Role Requirements

· At least 2 to 3 years of experience in cutting & shaving furs for dogs/cats/rabbits.

· Possess relevant Pet Grooming Certificates.

· Able to supervise and oversee the role of Assistant Groomers.

· 6 days work week, including weekends and public holidays

If you are interested, apply at ************* or email to *************

Work Location: In person