jobs in Dialog Group Berhad

Dialog Group Berhad Hiring! Full Time IT Infrastructure Services - Network in Selangor - Ricebowl

IT Infrastructure Services - Network

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Working Location

  • Petaling Jaya Selangor Malaysia

Job Description

Responsibilities

About the Role

Responsible for implementing, maintaining, and optimizing network infrastructure to ensure high performance, reliability, and delivering of critical network services to meet business goals.


Responsibilities

  • Network Design & Implementation: Design, configure, and deploy network infrastructure solutions to meet business requirements.
  • Network Monitoring & Maintenance: Monitor network performance, troubleshoot incidents, and perform routine maintenance to ensure availability, reliability, and optimal performance.
  • Security & Compliance: Implement and maintain network security controls, best practices, and policies to protect against threats and ensure compliance with relevant standards.
  • Network Optimization: Continuously evaluate and implement improvements to enhance network performance, scalability, and efficiency.
  • Incident & Problem Management: Respond to and resolve network incidents, perform root cause analysis, and implement preventive measures to minimize recurrence.
  • Change Management: Plan, coordinate, and implement network changes, upgrades, and migrations in accordance with change control procedures.
  • Documentation: Maintain accurate and up-to-date network documentation, including topology diagrams, configurations, standards, and procedures.
  • Collaboration: Work closely with cross-functional teams, including systems, IT support, and site operations teams, to resolve network-related issues.
  • Capacity Planning: Assess current network capacity, forecast future requirements, and plan for upgrades and expansions.
  • Vendor Management: Collaborate with vendors and service providers to procure, renew, support, and maintain network equipment and services.


Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Engineering or related field.
  • Minimum 3-5 years of experience in network administration or engineering
  • Good knowledge of Cisco routing & core switching, Aruba access switching and wireless networks, Fortinet / Palo Alto firewalls and security solutions, Netskope secure web gateway (SWG) and Peplink load balancers
  • Familiarity with enterprise networking protocols and services (LAN/WAN, VPN, wireless, TCP/IP, DNS, DHCP, routing, switching).
  • Exposure to cloud networking (Azure / AWS) and technical certification such as CCNA or equivalent are preferred.


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