- River Valley Central Region (Singapore) Singapore
AVENTIS GRADUATE SCHOOL PTE. LTD. Hiring! Full Time Customer Success and Operations Executive in Central Region (Singapore), Earn up to SGD 3,300 - Ricebowl
Customer Success and Operations Executive
AVENTIS GRADUATE SCHOOL PTE. LTD.
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Job Description
Responsibilities
About Aventis Graduate School
As a certified
Great Place to Work
organization and award-winning training provider in Singapore, Aventis Graduate School is dedicated to making a positive impact on our staff, learners, and corporate clients. We deliver top-tier master's degrees, executive diplomas, and corporate workshops in partnership with leading global universities across the UK and USA.
We empower our team members to build purpose-driven careers in a dynamic, continuous learning environment. We are seeking an energetic, customer-centric
Customer Success and Operations
Executive
who is passionate about adult education and eager to grow with us.
Why Join Us?
Continuous Learning & Sponsorship:
Access professional upgrading opportunities, skill development, and higher education sponsorship paths.
Fast-Track Career Growth:
Gain hands-on exposure to corporate training management, trainer relations, and executive event operations.
Fresh Graduate Friendly:
Comprehensive onboarding, structured training, and mentorship provided to set you up for success.
The Role & Impact
As a
Customer Success and Operations Executive,
you will drive the end-to-end learner journey, from initial enquiry to course completion. You will oversee class delivery, handle participant relations, drive proactive service recovery, and maintain efficient operational administrative support.
Key Responsibilities
Enquiry & Enrolment Management
: Serve as the main liaison for course participants, answering program inquiries promptly and providing dedicated support throughout their learning journey.
Course Delivery & Logistics
: Oversee course scheduling, venue setups, digital learning platform access, course materials, and participant registration.
Service Recovery & Quality Assurance
: Analyze post-workshop participant feedback and trainer evaluations to identify operational gaps, driving rapid service recovery to elevate course ratings.
Administrative Operations & Receivables
: Monitor and follow up on outstanding corporate/learner balances. Maintain accurate training records and documentation across operational databases.
Who We Are Looking For
Educational Background:
Polytechnic Diploma or Bachelor’s Degree in any discipline (
Fresh graduates with a strong customer service or administrative interest are welcome
).
Communication & Service Mindset
: Excellent written and verbal English communication abilities with a strong customer-first approach.
Problem-Solving Skills
: Strong multi-tasking abilities, attention to detail, and a proactive mindset to handle service recovery and logistics smoothly.
Remuneration & Working Location
Package:
Competitive Base Salary + Employee Wellness Benefits.
Location:
Central Singapore (
Convenient access near MRT
).
Work Culture:
Vibrant, collaborative, and growth-oriented.
How to Apply
Ready to start an exciting, purpose-driven career with a certified
Great Place to Work
institution? Click
Apply Now
or submit your resume (PDF/Word format) along with your expected salary.
Explore our programs at www.aventislearning.sg or *************
Established since 2007, Aventis Graduate School is an award-winning training and education provider with over 60,000 learners across ASEAN. In collaboration with university partners across the USA, UK, and Australia, Aventis offers an extensive suite of graduate diploma and master's degree programs to meet the developmental needs of working professionals across ASEAN.
Certified Great Place to Work
As a Certified Great Place to Work Organization, we are dedicated to creating a positive and fulfilling work environment for our colleagues and students. In line with our expansion across ASEAN, we are seeking highly motivated executives to join us on an exciting and challenging career journey filled with learning and growth opportunities. Let us take your career to the next level.
Be Part of the Team. Be Proud of the Team!
As a certified
Great Place to Work
organization and award-winning training provider in Singapore, Aventis Graduate School is dedicated to making a positive impact on our staff, learners, and corporate clients. We deliver top-tier master's degrees, executive diplomas, and corporate workshops in partnership with leading global universities across the UK and USA.
We empower our team members to build purpose-driven careers in a dynamic, continuous learning environment. We are seeking an energetic, customer-centric
Customer Success and Operations
Executive
who is passionate about adult education and eager to grow with us.
Why Join Us?
Continuous Learning & Sponsorship:
Access professional upgrading opportunities, skill development, and higher education sponsorship paths.
Fast-Track Career Growth:
Gain hands-on exposure to corporate training management, trainer relations, and executive event operations.
Fresh Graduate Friendly:
Comprehensive onboarding, structured training, and mentorship provided to set you up for success.
The Role & Impact
As a
Customer Success and Operations Executive,
you will drive the end-to-end learner journey, from initial enquiry to course completion. You will oversee class delivery, handle participant relations, drive proactive service recovery, and maintain efficient operational administrative support.
Key Responsibilities
Enquiry & Enrolment Management
: Serve as the main liaison for course participants, answering program inquiries promptly and providing dedicated support throughout their learning journey.
Course Delivery & Logistics
: Oversee course scheduling, venue setups, digital learning platform access, course materials, and participant registration.
Service Recovery & Quality Assurance
: Analyze post-workshop participant feedback and trainer evaluations to identify operational gaps, driving rapid service recovery to elevate course ratings.
Administrative Operations & Receivables
: Monitor and follow up on outstanding corporate/learner balances. Maintain accurate training records and documentation across operational databases.
Who We Are Looking For
Educational Background:
Polytechnic Diploma or Bachelor’s Degree in any discipline (
Fresh graduates with a strong customer service or administrative interest are welcome
).
Communication & Service Mindset
: Excellent written and verbal English communication abilities with a strong customer-first approach.
Problem-Solving Skills
: Strong multi-tasking abilities, attention to detail, and a proactive mindset to handle service recovery and logistics smoothly.
Remuneration & Working Location
Package:
Competitive Base Salary + Employee Wellness Benefits.
Location:
Central Singapore (
Convenient access near MRT
).
Work Culture:
Vibrant, collaborative, and growth-oriented.
How to Apply
Ready to start an exciting, purpose-driven career with a certified
Great Place to Work
institution? Click
Apply Now
or submit your resume (PDF/Word format) along with your expected salary.
Explore our programs at www.aventislearning.sg or *************
Established since 2007, Aventis Graduate School is an award-winning training and education provider with over 60,000 learners across ASEAN. In collaboration with university partners across the USA, UK, and Australia, Aventis offers an extensive suite of graduate diploma and master's degree programs to meet the developmental needs of working professionals across ASEAN.
Certified Great Place to Work
As a Certified Great Place to Work Organization, we are dedicated to creating a positive and fulfilling work environment for our colleagues and students. In line with our expansion across ASEAN, we are seeking highly motivated executives to join us on an exciting and challenging career journey filled with learning and growth opportunities. Let us take your career to the next level.
Be Part of the Team. Be Proud of the Team!
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