DJR Engineering Hiring! Full Time Administrative Executive - Admin Assistant in East Region (Singapore), Earn up to SGD 4,900 - Ricebowl

Administrative Executive

We are looking for a reliable, organised and detail-oriented Administrative Executive to support our daily office operations, customer communication, job scheduling, quotations, documentation and payment follow-up.

Key Responsibilities

• Respond to customer, supplier, contractor and management enquiries by phone, WhatsApp and email.
• Receive, log and coordinate plumbing, drainage, high-pressure jetting and maintenance service requests, ensuring complete customer and site information is captured.
• Collect accurate job information, including customer details, site address, service required, urgency and access instructions.
• Coordinate technician schedules and arrange site appointments.
• Prepare and send quotations, work orders, purchase orders, invoices and related documents.
• Maintain trackers for quotations, work orders, job completion status, invoices, outstanding payments and customer follow-ups; escalate overdue or urgent matters to management.
• Support the preparation and organisation of service reports, project documents, work orders, purchase orders, invoices, delivery documentation and customer handover records.
• Communicate appointment confirmations and service updates to customers.
• Maintain accurate customer, supplier, employee and project records.
• Prepare simple reports and update Excel or Google Sheets trackers.
• Organise documents and maintain efficient electronic and physical filing systems.
• Schedule meetings and prepare accurate meeting minutes when required.
• Support management with daily administrative and operational tasks.
• Handle company and customer information confidentially.
• Coordinate with technicians, building managers, contractors, suppliers and other stakeholders.
• Assist with general office administration and other duties reasonably related to the role.

Requirements

• At least 5 years of relevant experience in administration, office coordination, customer service, operations support or a similar role.
• Good written and spoken English.
• Strong follow-up skills, attention to detail and ability to manage multiple tasks.
• Comfortable communicating professionally by phone, WhatsApp and email.
• Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Able to maintain accurate records and follow established administrative procedures.
• Able to work independently, prioritise tasks and seek clarification when necessary.
• Professional, reliable, polite and willing to learn.
• Able to work in a fast-paced service environment and manage changing priorities, urgent customer requests and technician schedules.
• Experience with quotations, invoices, scheduling, suppliers, contractors or service businesses will be an advantage.

Preferred Experience

• Experience in construction, engineering, facilities management, plumbing, maintenance or another service-based company.
• Experience coordinating field workers or technicians.
• Experience using accounting, job-management, CRM or document-management software.
• Experience following up on quotations and outstanding payments.
• Basic knowledge of UBS or similar accounting systems.

What We Offer

• Stable full-time position in a growing Singapore service company.
• Practical exposure to business administration and operations.
• Opportunity to support customer service, scheduling, quotations and company systems.
• Training on DJR’s services, procedures, software and documentation.
• Annual leave, medical benefits, performance bonus and/or transport allowance, where applicable.

How to Apply

Please submit:

• An updated resume.
• Your expected monthly salary.
• Your earliest available start date.
• Details of relevant experience in quotations, invoices, scheduling, customer service or technician coordination.
• Two professional references, if available.

DJR Engineering is a Top-Tier Plumbing Solution Provider recognised for its outstanding service, expertise, and professionalism. They are known for their commitment to providing high-quality plumbing services to residential, commercial, and industrial clients.

DJR Engineering has a team of highly skilled and experienced plumbers who are knowledgeable in all areas of plumbing, from repairing leaks to installing complex plumbing systems. They have the latest tools and equipment to ensure that the job is done right the first time, and they use only the highest quality materials to ensure that their work is long-lasting and reliable.

DJR Engineering is also committed to providing exceptional customer service. They are responsive to their customer's needs and strive to provide timely and efficient service. They communicate clearly and transparently with their customers, explaining the work that needs to be done and providing a clear breakdown of the costs involved.

Overall, DJR Engineering is a top-rated plumbing service provider committed to delivering high-quality, reliable, and affordable plumbing services to its customers and clients.