- Singapore
PHOENIX OPCO PTE. LTD. Hiring! Full Time Breakfast Supervisor in , Earn up to SGD 3,800 - Ricebowl
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Job Description
Responsibilities
The Scope
The Breakfast Supervisor will lead our breakfast operations and deliver exceptional dining experiences for our guests. Reporting to the Restaurant Manager, you will oversee the daily breakfast service, supervise the team, and ensure smooth and efficient operations while maintaining the highest service standards.
Key Responsibilities
Supervise and coordinate daily breakfast operations to ensure excellent guest satisfaction.
Lead, motivate, and support the breakfast service team, including Captains, Commis, and casual staff.
Ensure team members maintain professional grooming, appearance, and service standards.
Welcome and engage with guests, ensuring a warm and memorable dining experience.
Monitor guest flow, table allocation, and restaurant set-up for efficient operations.
Work closely with the kitchen team to ensure food quality, presentation, and availability meet hotel standards.
Handle guest enquiries, feedback, and special requests in a professional and timely manner.
Verify breakfast entitlements, process guest payments, and ensure accurate POS transactions.
Ensure compliance with cashiering procedures, stock control measures, and hotel policies.
Complete operational reports and provide effective shift handovers.
Maintain a safe, clean, and organized restaurant environment.
Experience:
Two to four years of working experience, including experience in a supervisory role.
Previous experience in hotel breakfast or high-volume restaurant operations is preferred.
Knowledge of religious dietary requirements and applicable Singapore laws required.
Knowledge of service and kitchen production flow in accordance with applicable Singapore standards required.
Key Competencies:
Strong leadership, people management, coaching, and team development skills with the ability to build a positive and collaborative work environment.
Guest-focused with excellent communication and interpersonal skills, committed to delivering exceptional service and exceeding guest expectations.
Good knowledge of Food & Beverage and restaurant operations, including breakfast service, service standards, cost control, labour management, merchandising, and basic accounting.
Proficient in Microsoft Office and POS systems, with strong numerical skills and the ability to analyse operational performance metrics.
Adaptable, self-motivated, and detail-oriented, with the ability to perform effectively under pressure in a fast-paced environment.
Willing to work flexible shifts, including early mornings, weekends, and public holidays, with prior hotel or restaurant supervisory experience preferred.
QT Hotels & Resorts is part of EVT, one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.
Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -
The Breakfast Supervisor will lead our breakfast operations and deliver exceptional dining experiences for our guests. Reporting to the Restaurant Manager, you will oversee the daily breakfast service, supervise the team, and ensure smooth and efficient operations while maintaining the highest service standards.
Key Responsibilities
Supervise and coordinate daily breakfast operations to ensure excellent guest satisfaction.
Lead, motivate, and support the breakfast service team, including Captains, Commis, and casual staff.
Ensure team members maintain professional grooming, appearance, and service standards.
Welcome and engage with guests, ensuring a warm and memorable dining experience.
Monitor guest flow, table allocation, and restaurant set-up for efficient operations.
Work closely with the kitchen team to ensure food quality, presentation, and availability meet hotel standards.
Handle guest enquiries, feedback, and special requests in a professional and timely manner.
Verify breakfast entitlements, process guest payments, and ensure accurate POS transactions.
Ensure compliance with cashiering procedures, stock control measures, and hotel policies.
Complete operational reports and provide effective shift handovers.
Maintain a safe, clean, and organized restaurant environment.
Experience:
Two to four years of working experience, including experience in a supervisory role.
Previous experience in hotel breakfast or high-volume restaurant operations is preferred.
Knowledge of religious dietary requirements and applicable Singapore laws required.
Knowledge of service and kitchen production flow in accordance with applicable Singapore standards required.
Key Competencies:
Strong leadership, people management, coaching, and team development skills with the ability to build a positive and collaborative work environment.
Guest-focused with excellent communication and interpersonal skills, committed to delivering exceptional service and exceeding guest expectations.
Good knowledge of Food & Beverage and restaurant operations, including breakfast service, service standards, cost control, labour management, merchandising, and basic accounting.
Proficient in Microsoft Office and POS systems, with strong numerical skills and the ability to analyse operational performance metrics.
Adaptable, self-motivated, and detail-oriented, with the ability to perform effectively under pressure in a fast-paced environment.
Willing to work flexible shifts, including early mornings, weekends, and public holidays, with prior hotel or restaurant supervisory experience preferred.
QT Hotels & Resorts is part of EVT, one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.
Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -
- Market leading, competitive salary packages
- Unrivalled opportunities for development and growth
- Training and coaching from leading names in global hospitality leadership
- A commitment to employees that work-life balance being paramount to a successfully performing team
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