Responsibilities
Assist in manage daily restaurant/cafe operations by scheduling staff, controlling inventory, and supervising workflows to ensure smooth service delivery
Perform front-of-house and back-of-house tasks to maintain compliance with food safety and hygiene standards
Develop and implement sales strategies to increase revenue and improve customer retention
Support promotional campaigns, special events, and upselling initiatives to boost sales
Train, guide, and motivate staff to enhance team performance and service quality
Resolve customer complaints and handle special requests professionally to maintain high customer satisfaction
Maintain consistent high service standards to ensure a positive customer experience
Conduct regular staff briefings to align team efforts with service goals and operational expectations
Prepare operational reports and analyze data to inform and support managerial decision-making
Maintain accurate documentation of procedures, inventory, and staff records for operational transparency
Required competencies and certifications
Experience in the F&B industry with management or leadership experience considered an advantage
Proficiency in restaurant/cafe management systems and office software
Strong leadership, problem-solving, and communication skills
Customer-focused mindset with attention to service quality
Ability to handle high-pressure situations and multitask effectively
Flexibility to work shifts including weekends and public holidays
Geok Hui Ting
EA Licence Number: 26C3314
Registration Number: R1988532
A Dreamworks Company Pte Ltd
We are a Recruitment Firm who does all types of Human Resources Services.
We provide manpower solution for our clients.
EA License Number: 21C0430