- 30 CECIL STREET Central Region (Singapore) Singapore
ITCAN PTE. LIMITED Hiring! Full Time Hiring Now- IT Roving Engineer in Central Region (Singapore), Earn up to SGD 2,700 - Ricebowl
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Job Description
Responsibilities
- Provide onsite desktop support services to end users
- Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
- Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
- Perform desktop/laptop imaging and re-imaging activities
- Support device deployment, replacement, and technology refresh exercises
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