- Geylang Southeast (Singapore) Singapore
Singapore Swimming Club Hiring! Full Time Executive, Membership in Southeast (Singapore), Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
We’re Hiring: Executive, Membership
Creating moments. Connecting people. Building community.
Do you enjoy connecting with people and creating meaningful member experiences? As the Executive, Membership, you will play an important role in growing and strengthening our Club community. From welcoming and onboarding new members to managing enquiries and supporting member engagement and retention, you will help ensure a positive membership experience while working closely with internal teams to promote the Club’s offerings and benefits.
Key Responsibilities:
Respond promptly and professionally to member inquiries regarding membership matters
Administer applications for Life Membership conversions
Process Membership Transfer applications
Conduct guided Club tours for prospective members
Create and manage new membership accounts in the system
Issue membership cards to newly registered members
Handle billing and charges related to membership applications and transactions
Process membership resignations and ensure proper documentation
Support other operational duties as assigned by the HOD or Management
Requirements:
Minimum GCE ‘N’ Level or ‘O’ Level
qualification.
At least 3 – 4 years’ experience in customer service, preferably in a membership, hospitality, club or service-oriented environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Good verbal and written communication skills in English.
Strong interpersonal and customer service skills, with the ability to engage confidently with members and prospective members.
Positive, proactive and service-oriented attitude.
Good team player with a collaborative mindset.
Able to work independently, manage assigned responsibilities and follow through on tasks with minimal supervision.
Organised and detail-oriented, with the ability to handle membership records, applications and transactions accurately.
Comfortable handling multiple enquiries and administrative tasks in a fast-paced service environment.
Who are we?
Nestled in the peaceful surroundings of Tanjong Rhu, Singapore Swimming Club has been a cherished members-only haven since 1894. Spanning over 30,000 square meters of lush grounds, the Club blends rich heritage with vibrant community spirit and now offers direct access via Katong Park MRT (TEL).
From Olympic-sized pools and modern training facilities to tennis, squash, pickleball, and more, members of all ages enjoy a wide range of sports and wellness options. A fully equipped gym, bowling centre, and a variety of dining choices enhance the experience.
More than a club, Singapore Swimming Club is a place where friendships are built, families connect, and every visit feels like coming home.
Why join us?
At Singapore Swimming Club, this isn’t just a job it’s your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you’ll join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.
Creating moments. Connecting people. Building community.
Do you enjoy connecting with people and creating meaningful member experiences? As the Executive, Membership, you will play an important role in growing and strengthening our Club community. From welcoming and onboarding new members to managing enquiries and supporting member engagement and retention, you will help ensure a positive membership experience while working closely with internal teams to promote the Club’s offerings and benefits.
Key Responsibilities:
Respond promptly and professionally to member inquiries regarding membership matters
Administer applications for Life Membership conversions
Process Membership Transfer applications
Conduct guided Club tours for prospective members
Create and manage new membership accounts in the system
Issue membership cards to newly registered members
Handle billing and charges related to membership applications and transactions
Process membership resignations and ensure proper documentation
Support other operational duties as assigned by the HOD or Management
Requirements:
Minimum GCE ‘N’ Level or ‘O’ Level
qualification.
At least 3 – 4 years’ experience in customer service, preferably in a membership, hospitality, club or service-oriented environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Good verbal and written communication skills in English.
Strong interpersonal and customer service skills, with the ability to engage confidently with members and prospective members.
Positive, proactive and service-oriented attitude.
Good team player with a collaborative mindset.
Able to work independently, manage assigned responsibilities and follow through on tasks with minimal supervision.
Organised and detail-oriented, with the ability to handle membership records, applications and transactions accurately.
Comfortable handling multiple enquiries and administrative tasks in a fast-paced service environment.
Who are we?
Nestled in the peaceful surroundings of Tanjong Rhu, Singapore Swimming Club has been a cherished members-only haven since 1894. Spanning over 30,000 square meters of lush grounds, the Club blends rich heritage with vibrant community spirit and now offers direct access via Katong Park MRT (TEL).
From Olympic-sized pools and modern training facilities to tennis, squash, pickleball, and more, members of all ages enjoy a wide range of sports and wellness options. A fully equipped gym, bowling centre, and a variety of dining choices enhance the experience.
More than a club, Singapore Swimming Club is a place where friendships are built, families connect, and every visit feels like coming home.
Why join us?
At Singapore Swimming Club, this isn’t just a job it’s your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you’ll join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.
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