Company Overview
SWISSPRO PTE. LTD. specializes in quality drinking water supply using Swiss technology from the Katadyn Group, with decades of strong industry connections.
Job Summary
You will perform on-site servicing, maintenance, installation, and repairs of water filtration systems, provide technical support, and assist in customer service to ensure reliable water quality solutions.
Responsibilities
Perform on-site servicing and maintenance of water filtration systems to ensure optimal operation
Install and repair filtration systems and dispensers under warranty to maintain system functionality
Test and prepare filtration systems before installation to guarantee proper setup
Provide online technical support via phone and email to resolve customer issues promptly
Assist in customer service and perform ad-hoc duties to support team operations
Preferred competencies and qualifications
Possess a Class 3 driving license to facilitate site visits (advantageous but not essential)
Have basic plumbing knowledge to support installation and repair tasks (advantageous but not essential)
Understand electronics to aid in troubleshooting and repairs (advantageous but not essential)
Demonstrate punctuality to maintain reliable service schedules
Exhibit customer orientation to enhance client satisfaction
Communicate proficiently in English to ensure clear technical support and customer interaction
Show self-motivation to work independently and proactively
Committed to long-term employment rather than frequent job changes
SWISSPRO PTE. LTD. is a company specialized in the area of quality drinking water supply. Our core technology is Made in Switzerland by the world famous Katadyn Group to whom we are well connected since decades.