Customer Service Admin (Logistics | 5.5-Day Work Week)
Location: Pioneer, Singapore
Work Schedule : 5.5 Days
Join our company in the logistics and transport sector!
We're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients. You will play a key role in ensuring smooth daily execution of container transport jobs through accurate system updates and communication.
Job Responsibilities:
Provide accurately job order into the system before execution by the Ops Team.
Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage)
Answer incoming calls professionally and handle inquiries efficiently
Respond to customer emails clearly and professionally
Support processing of import and export jobs
Assist with other ad-hoc administrative or support duties as required
Requirements:
GCE N/O Levels or equivalent
Basic understanding of customer service principles and logistics workflows
Proficient in Microsoft Office (Excel, Outlook, Word)
Good communication skills (spoken and written)
Key Competencies.
Ability to multi-task and able to cope under pressure
Strong attention to detail and accuracy
Customer-oriented attitude with a team-first mindset
PO SAN TRANSPORTATION PTE. LTD. was established in 2008 with over 20 years of logistics experience providing various form of transport service to cater to different industrial sectors.
Our services includes
Container Haulage
Lorry transport
Dangerous Goods Transport
Lorry Crane
Towing
OOG Cargo movement
Warehousing
Container stuffing & unstuffing
Freight documentation handling
Over the years , the company expands to provide a one-stop solution for your logistics needs.