Kinematic Business Management Hiring! Full Time Retail Assistant (Based at Kota Damansara) in Selangor, Earn up to MYR 3,000 - Ricebowl

Position Summary

The Retail Staff is responsible for daily store operations, including customer service, inventory handling, store cleanliness, and supporting TCG-related activities. This role ensures a professional environment and an excellent customer experience for collectors and players.

Key Responsibilities

Customer Service & Sales

• Greet customers and provide product recommendations.
• Assist customers with TCG singles, sealed products, accessories, and card condition queries.
• Handle inquiries regarding events, tournaments, memberships, and promotions.
• Maintain a friendly, professional, and helpful attitude.
• Support upselling and cross-selling.
• Manage customer disputes and escalate when necessary.

Cashier & Transaction Handling

• Operate POS system for sales, refunds, and exchanges.
• Ensure accurate cash handling and end-of-day reconciliation.
• Issue receipts and follow SOPs for all payment methods.
• Maintain proper documentation for buylist transactions (if applicable).

Stock Management & Inventory Control

• Perform daily stock counts for high-value items.
• Assist in weekly and monthly inventory audits.
• Receive stock shipments and verify quantities.
• Update inventory systems accurately.
• Restock shelves and maintain product display standards.
• Tag, price, and organise products.
• Report low stock levels or discrepancies.

Store Cleanliness & Maintenance

• Conduct daily cleaning: sweeping, mopping, wiping counters, sanitising tables.
• Maintain cleanliness of play areas, counters, shelves, and display cabinets.
• Dispose of trash and clear bins regularly.
• Keep storage areas organised.
• Report facility issues (lighting, air-conditioning, leaks, damages).

TCG Operations & Event Support

• Assist with event setup: tables, chairs, registration sheets, prize support.
• Manage tournament check-ins and player registrations.
• Keep play areas tidy during and after events.
• Provide basic rulings or direct players to the judge.
• Support card sorting, cataloguing, and singles inventory organisation.

Security & Loss Prevention

• Monitor customer activity to prevent theft or mishandling.
• Follow SOPs for handling high-value items.
• Ensure display cabinets remain locked when required.
• Report suspicious behaviour immediately.

Administrative & Reporting Tasks

• Update daily logs (cleaning checklist, stock movement, incident reports).
• Assist with simple data entry for inventory or customer records.
• Follow all store SOPs and operational guidelines.
• Attend staff meetings and training sessions.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Do you have knowledge about Trading Card Games (TCG)?
• Do you have experience working as a Retail Assistant before?
• What is your current and expected salary?
• How long is your notice period?
• Are you willing to work at Kota Damansara ? Do you possess own transport?

Work Location: In person