- Hong Kong Hong Kong
全职 MICE Events Manager 工作, 薪水, Holiday Inn Hong Kong 公司招聘中 - Ricebowl
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职位描述
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Room to be yourself 盡炫自我
Holiday Inn hotels look for people who are genuine, friendly, thoughtful, and resourceful. People who care enough to go the extra mile to give our guests a great experience.
假日酒店尋找真實自然、腳踏實地、說到做到的員工加入我們的團隊,做始終真實的自己。
Nestled in the very heart of Kowloon’s bustling city center, the Holiday Inn Golden Mile Hong Kong offers business and leisure travelers a vibrant location, contemporary conveniences, and all the luxuries of home while away.
香港金域假日酒店位於九龍尖沙咀彌敦道的黃金地段,無論是商務或度假旅遊,選擇停留於此,倍感舒適自在,賓至如歸,稱心滿意。
JOB RESPONSIBILITIES:
1. FINANCIAL RETURNS
Develop deep understanding and knowledge of key sectors targeted by the hotel, and gain sectorial/ account expertise when necessary to maximise lead conversion rates.
Ensure the timely follow‑up and pursuit of business with customer leads to drive the highest levels of conversion.
Conduct and/ or assist the Sales team in the customer negotiation process.
Conduct proposal negotiation processes.
Handle the contract signing process.
Negotiate optimum room rates and contract terms in alignment with hotel yield and sales strategies to maximise revenue.
2. PEOPLE
Team up with counterpart Catering staff to deliver sector/customer‑specific services when appropriate.
Communicate to his/her superior any issues encountered and other relevant information.
3. GUEST EXPERIENCE
Process customer inquiries in accordance with specified service standards.
Develop and deliver relevant documentation to the customer.
Prepare and deliver site inspections for potential customers (when necessary).
Lead pre‑event client briefings, site tours, and post‑event follow‑ups to collect feedback, address operational needs, and secure repeat business.
4. RESPONSIBLE BUSINESS
Prepare and submit proposals.
Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System (e.g., Delphi, Opera, etc.) for future reference and control purposes.
Enforce strict payment compliance by tracking billing terms and securing full prepayment before group check‑in.
Draft and distribute comprehensive Group Instructions (GIs) to clearly communicate guest requirements, VIP protocols, and group specs across all operational departments.
Collaborate closely with Front Office, Housekeeping, and F&B teams to execute seamless group check‑in procedures and resolve real‑time requests.
Partner with Catering and Front Office to consolidate event charges, deliver accurate Master Invoices, and facilitate post‑event settlement.
5. GROUP & ONLINE PLATFORM MANAGEMENT
Efficiently manage and respond to group leads and RFPs across online booking platforms, including Cvent, MeetingBroker, HotelPlanner, Groups360, HelmsBriscoe, 1000Meetings, Huixiaoer, Hotel Gor Gor, and others.
Maintain up‑to‑date property profiles, promotions, and availability across digital sales channels to maximise booking conversion.
Refer cross‑property sales lead within the InterContinental Hotels Group (IHG) network (IHG LeadShare) and promote brand awareness in the local market.
6. COMPLIANCE & PROFESSIONAL DEVELOPMENT
Ensure strict adherence to safety, security, and sustainability guidelines while championing eco‑friendly meeting practices.
Actively participate in daily operational briefings, skill‑development trainings, and interdepartmental alignment meetings.
JOB REQUIREMENTS:
Degree or Diploma, and 2 – 5 years of relevant experience in customer relations in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.
Expected to possess the following skills:
Good communication and negotiation skills.
Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
Strong organisational skills required to maintain electronic and paper filing systems.
Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members, as well as producing reports.
Excellent PC skills (including MS Office).
Familiarity with online booking platforms (e.g., Cvent, MeetingBroker, Delphi, Opera) is an advantage.
More details
In return, we’ll give you a competitive salary and benefits package, hotel discounts worldwide, and opportunities to learn new skills and grow your career. You’ll join a great team that makes work fun, so you will feel motivated to come to work every day. Most importantly, we’ll give you Room to be yourself.
And because the Holiday Inn brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,600 hotels around the world.
So why not work somewhere that gives you the freedom to be yourself? WhatsApp your resume to
64609822 directly or Apply Now ! Get in touch and tell us how you could bring your passion and your individual skills to IHG.
Find out more about joining us by visiting *************
You can connect online network with us as below:
Facebook: - 洲際酒店集團菁英會
LinkedIn: - InterContinental Hotels Group
Holiday Inn hotels look for genuine people who keep it real and do what they say they will.
Come and join us and Stay Real!
We are an equal opportunity employer. Personal data collected will be treated in strictly confidential and only for recruitment purpose.
Full-time
Holiday Inn hotels look for people who are genuine, friendly, thoughtful, and resourceful. People who care enough to go the extra mile to give our guests a great experience.
假日酒店尋找真實自然、腳踏實地、說到做到的員工加入我們的團隊,做始終真實的自己。
Nestled in the very heart of Kowloon’s bustling city center, the Holiday Inn Golden Mile Hong Kong offers business and leisure travelers a vibrant location, contemporary conveniences, and all the luxuries of home while away.
香港金域假日酒店位於九龍尖沙咀彌敦道的黃金地段,無論是商務或度假旅遊,選擇停留於此,倍感舒適自在,賓至如歸,稱心滿意。
JOB RESPONSIBILITIES:
1. FINANCIAL RETURNS
Develop deep understanding and knowledge of key sectors targeted by the hotel, and gain sectorial/ account expertise when necessary to maximise lead conversion rates.
Ensure the timely follow‑up and pursuit of business with customer leads to drive the highest levels of conversion.
Conduct and/ or assist the Sales team in the customer negotiation process.
Conduct proposal negotiation processes.
Handle the contract signing process.
Negotiate optimum room rates and contract terms in alignment with hotel yield and sales strategies to maximise revenue.
2. PEOPLE
Team up with counterpart Catering staff to deliver sector/customer‑specific services when appropriate.
Communicate to his/her superior any issues encountered and other relevant information.
3. GUEST EXPERIENCE
Process customer inquiries in accordance with specified service standards.
Develop and deliver relevant documentation to the customer.
Prepare and deliver site inspections for potential customers (when necessary).
Lead pre‑event client briefings, site tours, and post‑event follow‑ups to collect feedback, address operational needs, and secure repeat business.
4. RESPONSIBLE BUSINESS
Prepare and submit proposals.
Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System (e.g., Delphi, Opera, etc.) for future reference and control purposes.
Enforce strict payment compliance by tracking billing terms and securing full prepayment before group check‑in.
Draft and distribute comprehensive Group Instructions (GIs) to clearly communicate guest requirements, VIP protocols, and group specs across all operational departments.
Collaborate closely with Front Office, Housekeeping, and F&B teams to execute seamless group check‑in procedures and resolve real‑time requests.
Partner with Catering and Front Office to consolidate event charges, deliver accurate Master Invoices, and facilitate post‑event settlement.
5. GROUP & ONLINE PLATFORM MANAGEMENT
Efficiently manage and respond to group leads and RFPs across online booking platforms, including Cvent, MeetingBroker, HotelPlanner, Groups360, HelmsBriscoe, 1000Meetings, Huixiaoer, Hotel Gor Gor, and others.
Maintain up‑to‑date property profiles, promotions, and availability across digital sales channels to maximise booking conversion.
Refer cross‑property sales lead within the InterContinental Hotels Group (IHG) network (IHG LeadShare) and promote brand awareness in the local market.
6. COMPLIANCE & PROFESSIONAL DEVELOPMENT
Ensure strict adherence to safety, security, and sustainability guidelines while championing eco‑friendly meeting practices.
Actively participate in daily operational briefings, skill‑development trainings, and interdepartmental alignment meetings.
JOB REQUIREMENTS:
Degree or Diploma, and 2 – 5 years of relevant experience in customer relations in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.
Expected to possess the following skills:
Good communication and negotiation skills.
Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
Strong organisational skills required to maintain electronic and paper filing systems.
Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members, as well as producing reports.
Excellent PC skills (including MS Office).
Familiarity with online booking platforms (e.g., Cvent, MeetingBroker, Delphi, Opera) is an advantage.
More details
In return, we’ll give you a competitive salary and benefits package, hotel discounts worldwide, and opportunities to learn new skills and grow your career. You’ll join a great team that makes work fun, so you will feel motivated to come to work every day. Most importantly, we’ll give you Room to be yourself.
And because the Holiday Inn brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,600 hotels around the world.
So why not work somewhere that gives you the freedom to be yourself? WhatsApp your resume to
64609822 directly or Apply Now ! Get in touch and tell us how you could bring your passion and your individual skills to IHG.
Find out more about joining us by visiting *************
You can connect online network with us as below:
Facebook: - 洲際酒店集團菁英會
LinkedIn: - InterContinental Hotels Group
Holiday Inn hotels look for genuine people who keep it real and do what they say they will.
Come and join us and Stay Real!
We are an equal opportunity employer. Personal data collected will be treated in strictly confidential and only for recruitment purpose.
Full-time
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