- Prai Pulau Pinang Malaysia
Working Location
Job Description
Responsibilities
Main Duties and Responsibilities:
1. Manage the end-to-end processing of customer Purchase Orders (POs), ensuring accuracy and timely entry into the ERP system.
2. Validate customer information, pricing, product/model, delivery schedules, payment terms, Sales Tax and E-Invoice requirements before order processing.
3. Coordinate with Planning, Production, Warehouse and Logistics to ensure effective production planning, packing and delivery scheduling.
4. Ensure customer orders are fulfilled accurately and delivered in accordance with agreed delivery commitments.
5. Monitor and track customer orders throughout the order fulfilment cycle, from order receipt to delivery completion and order closure.
6. Coordinate finished goods allocation with Planning based on customer priorities and product availability.
7. Prepare, issue and maintain accurate Delivery Instructions (DI), ensuring timely communication of any revisions to relevant stakeholders.
8. Respond promptly and professionally to customer enquiries related to orders, deliveries and other order fulfilment matters.
9. Collect, consolidate and communicate customer demand forecasts to support production planning and ensure timely execution of customer requirements.
10. Maintain the accuracy and integrity of customer master data, item master data and sales order information within the ERP system.
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
Work Location: In person
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