Daily Operations Management

• Assist the manager in supervising daily operations of the department or store

• Ensure smooth workflows and consistent service quality

Staff Supervision & Scheduling

• Guide and monitor employee performance

• Prepare and adjust work schedules to ensure efficient staffing

Training & Evaluation

• Organize training sessions for new employees to improve skills

• Conduct regular performance evaluations and provide improvement suggestions

Customer Service

• Welcome customers, answer inquiries, and handle general complaints

• Pay attention to customer needs to enhance satisfaction and loyalty

Finance & Sales Support

• Assist with cashiering and account reconciliation, monitor daily expenses

• Support promotional activities and help achieve sales targets

Hygiene & Safety Management

• Inspect workplace and equipment to ensure compliance with hygiene and safety standards

• Enforce safety procedures among staff to prevent accidents