Are you friendly, attentive, and comfortable working in a fast-paced hospitality environment?
Our client is looking for (Mandarin Speaking) Servers to provide excellent guest service in a new entertainment and hospitality venue in Kuala Lumpur. This role is suitable for both fresh graduates and candidates with F&B or hospitality experience who enjoy interacting with guests and working as part of a team.
Job Details
Employment Type: Full-Time
Position: (Mandarin Speaking) Server
Industry: Entertainment / Hospitality
Salary & Benefits
- RM2,450 – RM3,000
- Attendance Allowance of at least RM150/month (final payment frequency subject to confirmation)
- Customer tips based on service performance
- EPF + SOCSO
- Annual Leave
- Medical Leave
- Opportunities for career progression
Requirements
- Mandarin speaking ability is required.
- Previous F&B or hospitality experience is an advantage.
- Fresh graduates are welcome to apply.
- Candidates without formal educational qualifications may also be considered.
- Kitchen assistants with relevant experience may also be considered for the role.
- Pleasant personality with strong communication and customer service skills.
- Able to multitask and remain professional in a fast-paced environment.
- Responsible, punctual, and able to work well as part of a team.
- Positive attitude and willingness to learn.
- Neat and well-groomed appearance.
- Willing to work night shifts, weekends, and public holidays.
Key ResponsibilitiesGuest Service
- Provide attentive, friendly, and efficient service to guests throughout their visit.
- Anticipate guest needs and respond to requests promptly.
- Maintain a high standard of guest satisfaction.
- Handle guest feedback and complaints professionally, escalating matters to the supervisor when necessary.
Food & Beverage Service
- Take and confirm food and beverage orders accurately.
- Communicate orders clearly with the kitchen and bar teams.
- Serve food, beverages, and additional items promptly while maintaining presentation standards.
- Coordinate with relevant teams to ensure smooth service.
Table & Service Area Management
- Clear and reset tables or rooms efficiently after each use.
- Maintain cleanliness and organisation of service stations, utensils, and trays.
- Ensure service areas comply with hygiene and safety standards.
Billing & Events Support
- Handle billing procedures accurately and coordinate with the cashier or receptionist when required.
- Assist with setting up rooms for events, private functions, and special promotions.
- Perform other operational or ad-hoc duties assigned by the supervisor.
Pay: RM2,450.00 - RM3,000.00 per month
Work Location: In person